272502 - send format options not working

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Message Display, defect)

Description

[andy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8a4) Gecko/20040927
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8a4) Gecko/20040927

i have my preferences set up so that for recipients that are not listed as being
able to recieve html mail, mail should prompt me what to do.
if my address book has someone listed as only being able to recieve plain text
e-mail, mail does not ask me when sending what to do.
i have also tried to set it so that html and plain text are both sent. mail does
not do this for contacts that listed as plain text. it just sends plain text.
this is super annoying when trying to send pictures in an e-mail, and you can;t
figure out why they keep getting erased when you send the e-mail.
in a compose window, choosing options, format, and then html and plain text,
mozilla does send html and plain text.

Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1

[Steve Stansbery]

Mozilla 1.8b
Windows 2000 SP4
---------------
Reproducible: Always
Steps to Reproduce:
1) Click Forward for an HTML email.
2) Select an addressee who "Prefers to receive messages formatted as: Plain Text".
3) Add another addressee who "Prefers to receive messages formatted as: Unknown".
4) Click Send.
5) HTML Mail Question dialog appears.
6) a) Selecting "Send in HTML only" works.
   b) Selecting "Send in Plain Text only" works.
   c) Selecting "Send in Plain Text and HTML" does not work.  Only HTML is sent.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Steve Stansbery]

"Send in Plain Text and HTML" does not work.
Still always a bug.  To reproduce:

1) Tools/Options/Composition/General/Forward Messages is set to "Inline".
2) Tools/Options/Composition/General/Send Options/Text Format is set to "Ask me
what to do".
3) Forward an HTML email (you can even insert text at the beginning).
4) Select an addressee with Properties/Contact/Internet/Prefers to receive
messages formatted as" is set to "Plain Text".
5) Add another addressee with Properties/Contact/Internet/Prefers to receive
messages formatted as" is set to "Unknown" or "HTML".
4) Click Send.
5) HTML Mail Question dialog appears.
6) a) Selecting "Send in HTML only" works.
   b) Selecting "Send in Plain Text only" works.
   c) Selecting "Send in Plain Text and HTML" does not work.  Only HTML is sent.

Comment 4

[Mike Cowperthwaite]

(In reply to comment #3)
> 6) a) Selecting "Send in HTML only" works.
>    b) Selecting "Send in Plain Text only" works.
>    c) Selecting "Send in Plain Text and HTML" does not work.
>       Only HTML is sent.

I'm unable to reproduce this problem with Moz 1.7.12, TB 1.0, TB 1.5.

Comment 5

[Steve Stansbery]

(In reply to comment #4)
> (In reply to comment #3)
> > 6) a) Selecting "Send in HTML only" works.
> >    b) Selecting "Send in Plain Text only" works.
> >    c) Selecting "Send in Plain Text and HTML" does not work.
> >       Only HTML is sent.
> 
> I'm unable to reproduce this problem with Moz 1.7.12, TB 1.0, TB 1.5.
> 
I am still able to reproduce this problem with TB 1.5.0.4 by following *all* the steps (1 through 6) in comment #3.

The problem occurs when forwarding an HTML email to a list that includes HTML *and* non-HTML (Plain Text Or Unknown) recipients.  One is automatically prompted (step 5) which is correct; however, if one selects "Send in Plain Text and HTML" then incorrectly *only* HTML is sent ... even to the non-HTML recipients.

Comment 6

[lenochod]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.13) Gecko/20080313 SeaMonkey/1.1.9

I can't reproduce this bug.

I close this for now as wfm.
Reporter, if you still run into this problem while using an recent Build,
please reopen and submit actual information.