272524 - .wmv email attachments wont open

Status: RESOLVED EXPIRED

(SeaMonkey :: Download & File Handling, defect)

Description

[Keith Ford]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910

When attempting to open email attachemnt (.wmv file), Windows Media Player
application opens, but reports that the file extension is not recognized. Saving
the attachment and then opening the saved version works properly.

Reproducible: Always
Steps to Reproduce:
1.Attempt to open email attachment of type .wmv
2.
3.

Actual Results:  
Windows Media Player reports unrecognized file type and file extension

Expected Results:  
Opened file in Windows Media Player

Comment 1

[Carsten Book [:Tomcat]]

I think this is more a Windows Media Player Problem.

When you open a wmv file, the Media Player (when it`s the Default Player) get a
link to the wmv File in your Mailbox.

This link looks like:
.\mailbox://G|/Documents and Settings/Tomcat/Application
Data/Mozilla/Profiles/default/d9w5kd6v.slt/Mail/pop.mail.yahoo.com/Inbox?number=6571859&part=1.3&type=video/x-ms-wmv&filename=SecuritySettings.wmv

The Problem is, that Microsoft Windows Media Player accepts only
http:\\server\filename
rtsp://Server/filename
mms://Server/filename
mms://Server/sami.asf?SAMI=http://Server/sami/sami_demo.smi (SAMI-File) 

So Media Player dont `t recognize the .\mailbox://G Format and so you get the Error.

But you can also play wmv. files directly from your Mailbox as example via
Winamp (tested with XP SP2 and Winamp 5.08e). 

Comment 2

[Carsten Book [:Tomcat]]

There is a workaround for this:

Activate under Preference -> Advanced -> Script&Plug-ins the "Enable Plug-ins
for Mail & Newsgroups". This will Play the .wmv File from your temp Files.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.