272553 - Missing Talkback on latest 1.7 branch installer (1.7.5): "Quality Feedback Agent: -214 DOES_NOT_EXIST" error

Status: VERIFIED FIXED

(SeaMonkey :: Installer, defect)

Description

[OstGote!]

Tested with latest 1.7 win32 installer builds. 200411-3008, -2908, -1308.

All contain only a 2 KB sized dummy file talkback.xpi. During the installation
process (default or with TB) you will get an "Quality Feedback Agent: -214
DOES_NOT_EXIST" error and the installation stops. No normal uninstall possible
(missing entries in remove software). Installation is not completed.

Comment 1

[OstGote!]

Same for win32 installer 200411-1011.

I guess it is again something like in Bug 243008 and Bug 240234.

Comment 2

[Hermann Schwab]

mozilla/nightly/2004-12-01-11-1.7/windows-xpi
talkback.xpi            01-Dec-2004 14:07     1k

mozilla/nightly/2004-12-01-07-trunk/windows-xpi
talkback.xpi            01-Dec-2004 10:59   287k 

mozilla/nightly/2004-12-02-06-trunk/windows-xpi
talkback.xpi            02-Dec-2004 18:49     5k 
The 2004-12-02-06-trunk mozilla-i586-pc-msvc.zip doesn´t contain talkback.

nightly/2004-12-02-07-1.7/linux-xpi
talkback.xpi            02-Dec-2004 12:52  1.1K 

From past experience, If I see a dummy (about 1 k sized) in the windows-xpi
folder, there is no xpi packaged in the download.

BTW, since August, if talkback is packaged in the zip builds, it doesn´t work,
until compreg.dat is deleted once. 

Comment 3

[Jay Patel [:jay]]

Assigning to Chase and cc'ing Bryner.

Comment 4

[Jay Patel [:jay]]

NOTE: This mornings builds might not have Talkback b/c of db issues.  Try the
next set of builds later today.

Comment 5

[Tracy Walker [:tracy]]

This is also happening on Linux installers for 1.7.5

Comment 6

[OstGote!]

"We're planning a mid-December Mozilla 1.7.5 release ..." without Talkback? 

Does anybody know WHY we ship the builds without TB?

Comment 7

[Chase Phillips]

I spent some time working on this issue after we got the CDs done and believe
Talkback is being built and packaged as expected again.  We should take a look
at today's 1.7 build available at:

  http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/2004-12-13-10-1.7/

(May still be mirroring out to sites.)

Comment 8

[Chase Phillips]

Can we double check that Linux is having this problem on a regular basis?  I see in

 
http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/2004-12-13-07-1.7/linux-xpi/

that the talkback.xpi package is present and what appears to be a healthy 700
kb.  It's possible that the 12/02 Linux 1.7 build was just hit by a bad
interaction with the Talkback server and that it normally is able to pull down
the Talkback data it needs for its build.

Comment 9

[Hermann Schwab]

(In reply to comment #7)
 
>   http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/2004-12-13-10-1.7/

mozilla-i686-pc-cygwin.zip   13-Dec-2004 19:37  10.9M  (from a mirror)

contains all the necessary files, master.ini, qfaservices.dll,  qfaservices.xpt,
talkback.cnt, talkback.exe, talkback.hlp, talkback-l10n.ini

Size of talkback.exe is a reasonable 392 kb, not a small dummy.
I didn´t check the behaviour on crash.
I´ve noticed the build is now i686, used to be i586, but didn´t see problems on
my Celeron 333.
Trunk zips are still i586, the talkback.exe size on trunk got reduced to 287kb. 

Comment 10

[OstGote!]

1.7 win32 installer build 2004-12-13-11 contains TB, the xpi file has 300 KB.

Comment 11

[Tracy Walker [:tracy]]

Chase, thanks for figuring out this one.  I'll leave it to you to mark as fixed.
 I'll then mark it verified against the builds from midday 12/13 and/or double
confirm on 12/14 am builds.

Comment 12

[Tracy Walker [:tracy]]

verified