Closed Bug 272693 Opened 20 years ago Closed 20 years ago

Firefox locks up after a PDF file is opened.

Categories

(Firefox :: File Handling, defect)

x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 253565

People

(Reporter: rekalil, Assigned: bugs)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6) Gecko/20041201 Firefox/1.0+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6) Gecko/20041201 Firefox/1.0+

Firefox is unable to handle PDF files that are opened with Adobe Acrobat 6
Professional from any web page. The PDF file opens correctly, but then Firefox
hangs up, and must be shut down with the Windows task manager. Netscape 7.2
displays the same problem. Internet Explorer does not.

Reproducible: Always
Steps to Reproduce:
1.Go to web page that offers a document in PDF file format.
2.Open the document.
3.Document opens and Firefox locks up.



Expected Results:  
Firefox should have allowed the PDF file to be opened without locking up after
the file was opened.
which plugin do you have installed ? (see "about:plugins" [type is as URl])
Please apply the Acrobat 6.02 update and see if the problem remains.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2587
(In reply to comment #2)
> Please apply the Acrobat 6.02 update and see if the problem remains.
> http://www.adobe.com/support/downloads/detail.jsp?ftpID=2587

Had the same problem. Going from Acrobat 6.0 to 6.02 (had to load 6.01 first)
seems to have fixed the problem.  

*** This bug has been marked as a duplicate of 253565 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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