272718 - My access to Hotmail seems to be BLOCKED when I use Firefox. I can access HOTMAIL using IE 5.x on Mac OSX!

Status: RESOLVED WORKSFORME

(www.mozilla.org :: General, defect)

Description

[Shad Ahmad]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I was NOT able to access my Hotmail account uasing FireFox. I kept getting
"Server Too Busy" page from Hotmail or "Empty Document" dialogs from Firefox.

However, when I tried IE, I was able to access Hotmail first time and everytime
WITHOUT and problem!

I have SAVED a PDF screen shot and can email if you guys care!

Reproducible: Always
Steps to Reproduce:
1.Trying access Hotmail
2.Keep getting the server is too busy or "Empty Document" dialog
3.

Actual Results:  
Could NOT access my Hotmail for about 15 minutes. I had to quit Firefox
COMPLETELY and then retry and vene then it did NOT work.

I was able to access Hotmail with IE WITHOUT problems at the same time.

Expected Results:  
To be able to access Hotmail to check my email. I have saved a .PDF screen shot
if ou guys care to review te problems...

I have saved a .PDF screen shot if ou guys care to review te problems...

Comment 1

[Phil Ringnalda (:philor)]

That's typically the result of them directing you to a particular server based
on a cookie, so that while that server is down, you keep trying to get to it
from Firefox, but IE, which doesn't have the same cookie, gets through. If it
happens again, try shutting down and restarting Firefox (to get rid of session
cookies), and if that doesn't work, manually delete all the Hotmail cookies
(which come from half a dozen domains, what with passport.com and all).

Comment 2

[Krishna Sethuraman]

I can connect, no problem (Gecko/20041201 Firefox/1.0+) and read my hotmail.

Comment 3

[Arthur Wiebe]

Shad Ahmad, 
 Do you still have this problem?

Comment 4

[:Gavin Sharp [email: [e-mail]]]

WFM.

Please reopen if you still experience this bug.

Comment 5

[Reed Loden [:reed]]

--> Websites :: www.mozilla.com so timeless can close out Firefox :: Product Site.