273102 - Can't attach mail in Yahoo

Status: RESOLVED INCOMPLETE

(Core :: General, defect)

Description

[Sachin Chavan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I am sorry to start a new bug entry. 
I looked on the error in history of bugs and found following bugs refering to
the same problem but all are marked as resolved due to Worksforme. But i found
it is not yet resolved.
bugs no reffering to same problem   	 189449,209124,261960   	 

Reproducible: Always
Steps to Reproduce:
1.go to yahoo mail
2.compose
3.attach file
4.select files to attach
5.click on attach

Actual Results:  
nothing happens

Expected Results:  
start the file attchment process

Comment 1

[Ben Fowler]

Bug 209124 refers to User Agent switching.

If you switch your User Agent to soem code such as Internet Explorer
can you then upload?

Comment 2

[Phil Ringnalda (:philor)]

No, in bug 209124 User Agent Switcher was the *problem* (identify as IE, you get
IE-specific code) not the solution.

Sachin: the problem is, to avoid yet another worksforme (because, well, it does
work for most of us), you are going to have to be the one to figure out what's
different for you than for the rest of us. Do you have a non-English version of
Windows? Do all the files you are attaching have non-ASCII characters in the
filename? Does it work if you only try to attach C:\t.txt, with no risk of
confusion over characters in directory names or filenames?

Comment 3

[Sachin Chavan]

I tried with C:\a.txt (1Kb) it got attached.
I tried with C:\a.exe (1Kb).Works fine
I tried with c:\a.txt (450kb).It shows 
Sending request... 
then gives a message box "Document contains no data"

What i understand is that when we attach any file in yahoo it shows a progress
page showing the progress of attachment. Then once attached it shows the
attachement page showing the attached document. But if here there might be some
problem with firefox in showing this progress page.

Comment 4

[Carsten Book [:Tomcat]]

Tested with 3 different Attachments (Zip, PPS, Jpeg) with no problems with the
Firefox Trunk Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2)
Gecko/20050406 Firefox/1.0+

The "Document contains no data" could also occur, when there is a timeout, or
some problem with the yahoo server.

Reporter: Do you see this reported problem with a recent build such as Firefox
1.02 Mozilla 1.7.6 ?

Comment 5

[Edam]

Think this may be related to bug 292407.

Comment 6

[weimyker]

When is someone going to fix this problem? IE works with Yahoo and Firefox doesn't. I can see many people reporting a similar bug - ever since Firefox upgraded Yahoo Mail hasn't worked properly. Specifically for me - no attachments or replies.

Comment 7

[Ben Fowler]

(In reply to comment #6)
> When is someone going to fix this problem? 

I am fairly sure that the Yahoo folk don't work with Firefox and I am guessing that not many of the Firefox folk work with Yahoo. 

To get your problem fixed, someone will need to provide the basic bug information (reproduction recipe):

What you were doing?
What was expected?
What was observed?

Comment 8

[GRW]

This bug appears to be related to 'no mouse event' bugs???  It still exists.  There is a recent Firegox forum question about it from 'tinacap' which has gone unanswered. The problem is constant. IE works fine in Yahoo mail to attach files.  In Firefox, the "browse" button works and finds the file to be attached but the "attach files" and "cancel" buttons do not function as buttons.  There is apparently no mouse event.  Must hit Firefox previous page button to get out of the page.  Looking into page source for the Yahoo page shows that these two buttons ('attach files' and 'cancel' both at top and bottom of page) are in what is called "globalbuttonbar" either top or bottom.  The buttons in the globalbuttonbar don't work at all.  Can someone look into this and see what's up?  I don't have the programming background to investigate thoroughly.  I spoke with Yahoo Mail help and they couldn't help, said that Firefox is not a supported program. 

One other thing -- don't know if it is relevant but in IE, permission for sub-frames to navigate across different domains must be allowed when using the 'attach files' button.  Is it possible that Firefox is somehow blocking this??

From Page Source:

<div id="globalbuttonbartop" class="globalbuttonbar composebuttons">
<span class="first">
<button type="button" name="attachtop" value="Attach Files" onclick="BeginAttach();">Attach Files</button>
				
<button type="button" name="canceltop" value="Cancel" onclick="Done();">Cancel</button>
</span>
<span class="last"><a href="javascript:Help('http://us.rd.yahoo.com/mail_us/help/?http://help.yahoo.com/help/us/sbc/mail/context/context-48.html')">Norton Antivirus Disclaimer</a></span>
</div>

Comment 9

[Ben Fowler]

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.9a1) Gecko/20060916 Minefield/3.0a1

(In reply to comment #8)
> This bug appears to be related to 'no mouse event' bugs???  It still exists. 
> ...

I may be out of my depth, but if this bug still exists, it needs to have either
a) a recipe for reproduction, or
b) a testcase.

I can't guarantee that a fix will be forthcoming, but once there is a testcase 
then it becomes easy to check whether or not there is a defect in Firefox, and 
if so, how to proceed.

Comment 10

[Matthias Versen [:Matti]]

not enough information,m please reopen if this still happens