273242 - Gmail gets file cannot be found error after loading in upper left.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Mike]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When I go to Gmail, I get stopped by the message "The file
/gmail?view=page&name=js&ver=3177c40185046090 cannot be found. Please check the
location and try again." If I use IE, I can get to Gmail fine. 

Reproducible: Always
Steps to Reproduce:
1. Go to gmail.com
Actual Results:  
I got the alert message saying file cannot be found.

Expected Results:  
Gone to my Gmail inbox.

Comment 1

[Nickolay_Ponomarev]

WFM. Please retest and make sure that's not an extension or third-party software
preventing Firefox from accessing GMail.

Comment 2

[Jan]

Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8)
Gecko/20050511 Firefox/1.0.4

I get the exact same error message:

The file /gmail?view=page&name=js&ver=4ff499617444ed15 cannot be found. Please
check the location and try again.

This has been going on for two days and I can't figure out what caused it to
start. I tried uninstalling a few extensions I had installed recently, I cleared
the browser cache and rebooted the computer and still cannot login using FF. IE
works just fine.

Here is a blogger report of the same problem though he fixed it by clearing his
cache. This did not work in my case:

http://strategize.blogspot.com/2005/04/wierd-gmail-problem.html

I may have to try uninstalling and reinstalling FF though this is a pain because
I have a lot of extensions installed that I will have to reinstall.

Reproducible: Always
Steps to Reproduce:
1. Go to gmail.com
Actual Results:  
I got the alert message saying file cannot be found.

Expected Results:  
Gone to my Gmail inbox.

Comment 3

[ACIDSTEALTH]

I get the same issue when trying to access gmail. In addition, at random times,
php scripts and/or images on my site refuse to load and I get the 'file not
found' message. Yet if I go into IE it works just fine and clearly, there is
nothing wrong with the files or gmail.

I thought someone had hacked my site when it started happening, but I checked
the logs and scanned for virii and spyware and I got nothing. The only logical
conclusion is its a Firefox issue. And it is very disturbing.

Comment 4

[ACIDSTEALTH]

I can confirm this bug. There was already a topic about it and someone closed
it. I upgraded from 1.06 to 1.07 and I am getting the bug even more now.

Repruduction:
1. go to gmail.com.
2. log in.
3. the big shows up.
Results: The file /gmail?view=page&name=js&ver=4ff499617444ed15 can not be found.

I have no 3rd party addons or skins that could be effecting Firefox.

Expected Results: Open gmail inbox.

Note: The bug goes away after I restart Firefox, but shortly after a restart, it
returns.

Comment 5

[ACIDSTEALTH]

I can confirm this. I get the same results.

The bug goes away after I restart Firefox 1.07, but returns shortly after,and
does not go away until I restart it again. It is also preventing php scripts
from my website from loading. The same scripts however, load perfectly fine on
other browsers such as IE6 and Netscape.

Comment 6

[Samuel Sidler (old account; do not CC)]

I've never seen this and, really, it sounds like a Gmail error, not a Firefox one. If you're still seeing this running Firefox 2.0.0.3 or later with a new profile, please file a new bug detailing your steps for reproducing it as well as any relevant information about your system.

http://kb.mozillazine.org/Profile_Manager

Comment 7

[Mike]

Okay, this was a problem that happened for about three days in total, more than 2 years ago. I assume that Google was changing code, and that was for a short time incompatible with my Firefox settings or extensions. I have never had a problem with GMail since, and this probably should never have been submitted as a bug in the first place. Can someone lock this?

Comment 8

[Samuel Sidler (old account; do not CC)]

Mike, I already closed this bug as "works for me", so it should be closed for good. :)