273332 - Downloaded mails vanishes !!!

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Ravindranath Ramakrishna]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: Thunderbird RC1

I downloaded mails from my mail account and the count shows the number of 
mails downloaded. When I click on the first mail, nothing displayed in the 
message window. When I moved to other mails also, no message displayed. I 
navigated to other folders and came back to Inbox and all mails just 
disappeared. This happened many times. I just could not get back my mails. So 
I stopped using Thunderbird.

Reproducible: Sometimes
Steps to Reproduce:
1. Download mails. Make sure there are mails in Inbox.
2. Navigate to a mail. If the message content does not display (don't know 
when this happens. But it happens and happened many times) navigate to some 
other folde and come back to Inbox.
3. Mails go KABOOOOOM

Actual Results:  
Mails disapper - never to come back

Comment 1

[OstGote!]

Do you have anti virus software active? Does this software found a virus in your
e-mails?

Comment 2

[OstGote!]

Answer from reporter per e-mail:

> 1. Yes, I have McAfee Antivirus software running on my machine.
> 2. Even if this AntiVirus software finds a virus, why should it delete all
> mails from the mail box?

to 2: see bug 116443

So, could that be caused due to quarantining a virus?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.