273409 - redfrog.ca - Financial Institution Site restricts access to IE only

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Shawn Neumann]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041111 Firefox/1.0
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041111 Firefox/1.0

The site developers have explicity developed the site for IE browsers and if you
access the section entitled "Savings Calculator" or try to log on to access your
mortgage, you get an error page indicating that 'Minimum requirements were not
met".  

Not only does this limit their business to IE, but to Windows/Mac users of IE.

I have contacted Envision regarding this, however they have indicated that there
has not been a broad base of concern over this issue and as a result no changes
are planned.

Reproducible: Always
Steps to Reproduce:
1. visit "Savings Calculator"
2. visit "Client Sign Inn"
3.

Actual Results:  
Error message indicating the minimum browser requirements are not met.

Expected Results:  
let the visitor use the site

Comment 1

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Reporter, when you file a TE bug, please follow the reporting guidelines.

Comment 2

[Chris Lawson (gone)]

Page WORKSFORME and site says Firefox is supported:

https://www1.redfrog.ca/about_redfrog/browsers-security.aspx

-> English/Other (Canada is not the 51st state, no matter what some people think.)