273859 - all e-mail will not download if the first e-mail to download consists of one e-mail with 14 attachments that are put together to one e-mail with pictures. The download runs out of steam and dies

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Richard Stauber]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Running XP, all updates, POP3 mail server, TB1.0 (and tested with TB 0.9 also)
On my mail.server sits an e-mail (211KB)consisting of a written body and 14
attachments as number 1 to download. In Outlook/Outlook Express the written body
and the 14 attachments are combined as an e-mail with pictures (14 attachments).
Now TB starts the download process and tries something and then stops the whole
download process. Any additional e-mails at the mail server are not downloaded
because number one (to download)never finished. If I delete the 'troublemaker'
on the mail server TB will download any other mail without any trouble. After
download into Outlook and upload on the mail server(again)the 'error' can be
repeated any time. Will provide you with the original e-mail I don't mind the
text nor the pictures on it, please send me an e-mail to what e-mail address to
send.     

Reproducible: Always
Steps to Reproduce:
1.Download your mail 
2.Upload 'funny' e-mail to mail server 
3.try to download 'funny' e-mail 
4.Wait for 'regular' mail being piled up on the mail server.
5.Delete 'funny' e-mail
6.Repeat step1 - step5 over and over    
Actual Results:  
The 'funny' e-mail stays on the server, and any 'new arrival' can not be
downloaded. Because number one is 'funny'. 

Expected Results:  
at least give an error message like; not able to download,can not combine
message. Something like that would be better than just quit.  

TB did not crash, the download process just stopped.

Comment 1

[David :Bienvenu]

please see the comments in https://bugzilla.mozilla.org/show_bug.cgi?id=270014,
especially about increasing the pop3 timeout.

Comment 2

[Richard Stauber]

12-9-04 Aloha,
the permanent fix is: 
in TB 1.0 try this: (need to set your computer to view all files, check mark)

open the following folders in TB
defaults
pref
mailnews.js

find  the following line (in the beginning of the list)
pref("mail.pop3_response_timeout",          45); // in seconds

edit (overwrite) the ' 45'  with 600 or 900

that userpref (pref.js) workaround thing did not work for me either.

Anything else (workaround) is just ignoring the problem. It would be nice if
this default value 45 could be solved in an upcoming version.