Cannot use addressbook to select multiple BCC or CC recipients - need / implement context menu {Write | > To | CC | BCC}

NEW
Unassigned

Status

--
enhancement
14 years ago
6 months ago

People

(Reporter: steviealexb, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [add-on idea][gs][good first bug], URL)

Attachments

(1 attachment)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040803
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040803

The mechanism in the mail composer which addresses are entered does not allow
bulk changing of one type of recipient (for example "To:") to another (For
example "Bcc:")  If am often sending many mails to many BCC'd recipients, by
choosing them from the address book first.  But when I choose multiple
recipients, and right click and choose "Compose", a new mail is created, and all
the recipients are "To:", then I have to change them one by one to "Bcc:"

Reproducible: Always
Steps to Reproduce:
1.Select multiple recipients from the address book
2.Right click one one, choose "Compose"
3.View new mail 

Actual Results:  
The mail was created with the intended recipients, but I then had to change all
the "To:" markers to "Bcc:" markers, one by one

Expected Results:  
Either provide an option from the address book to "Compose BCC" or, better
still, have a mechanism where I can see and manipulate all of the recipients
from the compose mail page (Outlook Express does this quite well)
Reporter: I realise this does not fully match your request, but have you thought
about doing it via the select address dialog?

If you haven't, select compose, select address, then select multiple addresses
for your email, and then click the BCC button, then all your selected addresses
will be entered as BCC.
(Reporter)

Comment 2

14 years ago
Yes, thanks - that's fine.  For completeness though, could you provide some way
of doing this from the address book, since I can can compose "To:" people
directly from there, it seems strange that I can't "Bcc:" from there, and that
is more common for me. 
Version: unspecified → 1.7 Branch

Updated

14 years ago
Assignee: sspitzer → mail
This is an automated message, with ID "auto-resolve01".

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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED

Comment 5

8 years ago
Still valid and reasonable, though probably extension fodder.
Assignee: mail → nobody
Status: RESOLVED → REOPENED
Component: MailNews: Address Book & Contacts → Address Book
Ever confirmed: true
OS: Windows 2000 → All
Product: SeaMonkey → MailNews Core
QA Contact: address-book
Hardware: x86 → All
Resolution: EXPIRED → ---
Whiteboard: [extension fodder]
Version: 1.7 Branch → Trunk

Updated

8 years ago
Status: REOPENED → NEW
http://gsfn.us/t/1few0 - How Do I Send Several contacts At Once in the Bbc: ?

This looks more like basic functionality to me, only that it doesn't hurt that much as we have the contacts sidebar (F9) as a viable workaround.

An easy implementation could just make the Write command on the context menu a dualbutton, where clicking Write will do what it does now (add contacts to To:), and clicking the arrow on the right will open a submenu for choosing other types of recipients (To | CC | BCC), like this:

+---------------------+
| Properties          |
+---------------------++-------+
| Write           | > || To    |
| Instant Message     || CC    |
+---------------------+| BCC   |
| Delete              |+-------+
+---------------------+

From an XUL pov, we'd be using something like https://developer.mozilla.org/en/XUL/PopupGuide/MenuButtons#The_%27menu-button%27_button
Firefox 4b4 has some examples like Print button in the all-in-one Firefox-Menu that this dual functionality is actually a nice and space-efficient UI.

Apart from this bug, we need a way to bulk-change the type of multiple existing recipients of a message composition (e.g. from to to bcc).
Summary: Cannot use addressbook to select multiple BCC recipients → Cannot use addressbook to select multiple BCC or CC recipients - need / implement context menu Write > To | CC | BCC
Whiteboard: [extension fodder] → [gs] [extension fodder]
Created attachment 474501 [details]
V.1 ASCII mockup of dualbutton context menu (Addressbook contacts): Write | > | To | CC | BCC

Bryan, an easy review that adds some basic and helpful functionality to addressbook contacts' context menu, without affecting any of the existing functionality or UI. With this, we'd also provide an easy workaround for our shortcomings in the editor window, where changing the type of multiple recipients (e.g. from To: to BCC:) is a very tedious procedure as you have to do them one-by-one.
Attachment #474501 - Flags: ui-review?(clarkbw)
Comment on attachment 474501 [details]
V.1 ASCII mockup of dualbutton context menu (Addressbook contacts): Write | > | To | CC | BCC

This is an interesting concept but I we want to focus something that addresses the original issue directly by allowing the person to change a large number of "to" addresses to bcc or cc.
Attachment #474501 - Flags: ui-review?(clarkbw) → ui-review-

Updated

4 years ago
Whiteboard: [gs] [extension fodder] → [add-on idea][gs]
Attachment #474501 - Flags: ui-review- → ui-review+
Comment on attachment 474501 [details]
V.1 ASCII mockup of dualbutton context menu (Addressbook contacts): Write | > | To | CC | BCC

Sorry, need to flip flags again to link up ui review comment (see next comment)
Attachment #474501 - Flags: ui-review+
Comment on attachment 474501 [details]
V.1 ASCII mockup of dualbutton context menu (Addressbook contacts): Write | > | To | CC | BCC

(In reply to Bryan Clark (Firefox PM) [:clarkbw] from comment #8)
> Comment on attachment 474501 [details]
> V.1 ASCII mockup of dualbutton context menu (Addressbook contacts): Write |
> > | To | CC | BCC
> 
> This is an interesting concept but I we want to focus something that
> addresses the original issue directly by allowing the person to change a
> large number of "to" addresses to bcc or cc.

Yes, mass-changing of recipient types in composition is desirable in current multi-line recipients layout, and can be expected to be simplified by single-line recipients layout (Bug 440377).
However, the scenario of this bug starts out from main AB view. Forcing users to use "TO" from AB context menu, then expecting them to change the recipient type to BCC or CC post-facto, violates ux-efficiency and ux-error-prevention, because it requires extra steps which aren't necessary, and users might forget to change recipient type post-facto, which in turn violates data privacy.

In line with Mozilla's mission to promote data privacy, we must encourage (at least enable!) the use of "BCC" right from the start (in the AB window) instead of needlessly pushing users into using "to" first.
The two approaches (choose recipient type before or after choosing recipients) are not mutually exclusive, and we need them both.

Furthermore, the pre-change approach is a good starting point because it comes at a much lower programming cost, because we'll probably just have to tweak the menus, with a little bit of command coding to enable using "BCC" and "CC" in addition to "TO" respectively.

In view of the above, ui- doesn't seem right -> ui+
Attachment #474501 - Flags: ui-review+
BTW, main AB window looks like an especially suitable place to start out from for those targeted (mass-)mailings which typically require BCC.
Whiteboard: [add-on idea][gs] → [add-on idea][gs]
Whiteboard: [add-on idea][gs] → [add-on idea][gs][good first bug]
Summary: Cannot use addressbook to select multiple BCC or CC recipients - need / implement context menu Write > To | CC | BCC → Cannot use addressbook to select multiple BCC or CC recipients - need / implement context menu {Write | > To | CC | BCC}

Comment 12

6 months ago
Just started using Thunderbird as an alternative to WLM - which I preferred as my email client, because I've migrated to a new W10 computer (rather than updated W7). I regularly send group emails, blind copy - and this issue is going to make the sending long, drawn out and irritating. Has a solution been found yet?
(In reply to Lis Eastham from comment #12)
> Just started using Thunderbird as an alternative to WLM - which I preferred
> as my email client, because I've migrated to a new W10 computer (rather than
> updated W7). I regularly send group emails, blind copy - and this issue is
> going to make the sending long, drawn out and irritating. Has a solution
> been found yet?

Hi Lis, thanks for sharing your personal UX with us, always welcome. The good news is that in spite of this bug, TB can handle your scenario without any problems:
When composing, please press F9 or from main menu, View > Contacts Side bar. That's a miniature AB right there at your fingertips. There's a search field, so if you tag your contacts, e.g. in Nickname field, you can easily retrieve groups of people, then select and add the entire group to your email in one go, using the BCC button in contacts sidebar.

You can even add more searchfields for more systematic tagging if you customize mail.addr_book.quicksearchquery.format preference from config editor (Tools > Options > Advanced > General > Config Editor). Be careful not to break that query, but you can always reset to default.

Pls let us know if these two ways cover your scenario.
There's another feature of Mailing Lists, but unfortunately it's conceptually flawed, so I don't recommend using that as it might easily confuse the integrity of your data between different ABs. Mailing Lists require all of their contacts to be in the mailing list's parent AB; TB let's you chose contacts from other ABs but will duplicate your contact into the ML parent AB - now you're maintaining two contacts with the same name and that's obviously NOT maintainable. Tagging in the way I described above should work well, if tags are unique enough that they can't appear as a substring in any other field which is searched. If you start your tags with a special character like #, say #customers, #team, etc., you should be safe as these normally do not occur in email addresses or names.
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