E-mail lost after dragging folders to new location

RESOLVED EXPIRED

Status

Thunderbird
General
--
critical
RESOLVED EXPIRED
14 years ago
13 years ago

People

(Reporter: Frank, Assigned: Scott MacGregor)

Tracking

({dataloss})

x86
Windows XP
dataloss

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: http://mozilla.isc.org/pub/mozilla.org/thunderbird/releases/1.0/win32/en-US/Thunderbird Setup 1.0.exe

After installing Thunderbird and importing e-mail from Outlook Express, I wanted
to rearrange my folders to put the messages on a separate physical data disk (so
Thunderbird on C:, e-mail on D:). Folders with 100-200 emails sometimes caused
extremely slow response times when opening (P4 3.0Ghz, 2GB RAM, no other major
software running). Moving folders with many subfolders to another folder is not
completed properly. Some subfolders are moved, some not. Some are duplicated,
some not. Folders that were moved to another account, were lost after
Thunderbird was restarted. I tried this several times and the errors kept
reoccurring. This questions database integrity with current Thunderbird release.
My total e-mail database size is approx. 300MB. I stopped using Thunderbird and
will wait for 1.1.

Reproducible: Always
Steps to Reproduce:
1. import OE database AFTER installing Thunderbird
2. drag couple of folders to new location outside of OE tree
3. 

Actual Results:  
move action is not completed, folders are duplicated, database integrity
questionable, data was even lost when dragged to different account

Expected Results:  
treat folder that is moved as an atomic entity, so either copy or move ALL content

Updated

14 years ago
Keywords: dataloss

Comment 1

14 years ago
See e.g. Bug 281002.
Component: Preferences → General
Version: unspecified → 1.0
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
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This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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