E-mail lost after dragging folders to new location



14 years ago
13 years ago


(Reporter: Frank, Assigned: Scott MacGregor)



Windows XP

Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: http://mozilla.isc.org/pub/mozilla.org/thunderbird/releases/1.0/win32/en-US/Thunderbird Setup 1.0.exe

After installing Thunderbird and importing e-mail from Outlook Express, I wanted
to rearrange my folders to put the messages on a separate physical data disk (so
Thunderbird on C:, e-mail on D:). Folders with 100-200 emails sometimes caused
extremely slow response times when opening (P4 3.0Ghz, 2GB RAM, no other major
software running). Moving folders with many subfolders to another folder is not
completed properly. Some subfolders are moved, some not. Some are duplicated,
some not. Folders that were moved to another account, were lost after
Thunderbird was restarted. I tried this several times and the errors kept
reoccurring. This questions database integrity with current Thunderbird release.
My total e-mail database size is approx. 300MB. I stopped using Thunderbird and
will wait for 1.1.

Reproducible: Always
Steps to Reproduce:
1. import OE database AFTER installing Thunderbird
2. drag couple of folders to new location outside of OE tree

Actual Results:  
move action is not completed, folders are duplicated, database integrity
questionable, data was even lost when dragged to different account

Expected Results:  
treat folder that is moved as an atomic entity, so either copy or move ALL content


14 years ago
Keywords: dataloss

Comment 1

14 years ago
See e.g. Bug 281002.
Component: Preferences → General
Version: unspecified → 1.0
This is an automated message, with ID "auto-resolve01".

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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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