274429 - With a POP3 server: Can't get mails following one with empty subject and empty sender

Status: RESOLVED DUPLICATE of bug 228649

(Thunderbird :: General, defect)

Description

[brunozaoui]

For exemple, if I have 10 messages on my mail server.
The 5th has no sender and no subject.

I click on "Get Messages".
Then I download the 4 first then Thunderbird blocks.

It can't receive mail whith empty sender and empty subject.

The only way to get the other mail is to delete the empty mails directly on my
server.

Thx.

Comment 1

[WADA:World Anti-bad-Duping Agency]

(Q1) What is your Thunderbird version?
     (Browser nor Bugzilla cannot know your mailer's name and version.)

Possibly timeout(or forever wait) because server won't send all data(see Bug
253886),
or timeout when delay is grater than timeout value of Thunderbird(see Bug 270014
or Bug 27369),

Get protocol log first and check what happened(timouout?).
See http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop for
protocol log.
Please do not forget to change 
 > set NSPR_LOG_MODULES=POP3:5 for POP3
Please also note that log file is overlayed on restart.

If timeout, see what happens when timeout value is changed.
See Bug 273369 Comment #22 for changing timeout value.

By the way, do not paste large log data.
Attach log file to this bug, please.

Comment 2

[brunozaoui]

Attachment: Log of pop3 getting mail with error

In this exemple, I have 17 new mails.
The first to be dowloaded has no subject and no sender.

It is never received. The 16 other neither.

I have no problem of timeout.

I have thunderbird V1.0

Comment 3

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #2)

Your log says ;
> (snip)
> 0[364798]: SEND: LIST
> (snip)
> 0[364798]: RECV: 1 2160
> (snip)
> 0[364798]: RECV: 43 514
> (snip)
> 0[364798]: RECV: 59 1122
> (snip)
> 0[364798]: SEND: UIDL
> (snip)
> 0[364798]: RECV: 1 4478
> (snip)
> 0[364798]: RECV: 43 5512
> (snip)
> 0[364798]: RECV: 59 5528
> (snip)
> 0[364798]: SEND: RETR 43
> (snip)
> 0[364798]: RECV: +OK 514 bytes
> 0[364798]: POP3: Entering state: 19
> 0[364798]: Opening message stream: MSG_IncorporateBegin
> 0[364798]: Done opening message stream!
> 0[364798]: RECV: (null)
> 0[364798]: OnResponseTimeout: username=[e-mail]

There are 59 mails at server.
And mail no. 43 is the first mail which has not been downloaded yet.
Then Thunderbird tried to get(RETR 43) and server responded(+OK 514 bytes).
But server sent null(0 bytes of data) only(RECV: (null)).
Then Thunderbird waits for more data because server said server will send "514
bytes".
Then timeout occurred.
(Old TB waited forever in this case. But current TB has timeout detection.)
(So "OnResponseTimeout:" is written in log.)

This is completely same situation as Bug 253886.

What is your mail server to which TB comunicates?
Mail server of provider?
Or mail server of intranet?
Or your local mail server on LAN?
Or your local proxy such as mail scaning function of anti-virus software?
What anti-virus software is used on the computer where the "mail server" runs?
What is your anti-virus software settings?

Comment 4

[WADA:World Anti-bad-Duping Agency]

Bug 253886 is REOPEN currently, but DUP closed as Bug 228649 once in tha past.
DUPing to Bug 228649.

*** This bug has been marked as a duplicate of 228649 ***