Closed
Bug 274577
Opened 20 years ago
Closed 20 years ago
@ or . in username => Sending of password did not succeed
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: info, Assigned: mscott)
Details
My provider requires my email adres as username. When checking my email I get
the message "Sending of password did not succeed, Mail server <server>
responded: <name> logon failed". When I check my username/password in the
password manager, my username is <name>%40domain%2Ecom in stead of
<name>@domain.com. I use Thunderbird version 1.0 (20041213).
Comment 1•20 years ago
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login-id of mail-address-format had been WORKingFORME several years and is
WORKingFORME on both Mozilla and Thunderbird.
Since login-id is internaly used as a path in URI format, mail address format
login-id is escaped often, for example, "@" in login-id is escaped by "%40" as
you see.
But if this is used for login, unescaping is automaticaly performed by Mozilla
or Thunderbird if escaped.
This is design, not a problem, and working well in my environment.
In addition, Mozilla/Thunderbird seems to execute additional escaping of "." for
username value of password manager.
On my Mozilla, "." is also escaped by "%2E" in "Username" filed of password
manager when site is "mailbox://my.server.name".
But it is not problem because this "Username" is NOT login-id, instead only the
key for accesing password manager entry.
This is also current design, I think, and working well in my environment.
> "Mail server <server> responded: <name> logon failed"
Your server responded <name> only, although you say your login-id is
<name>@domain.com.
See prefs.js and check next entries.
> mail.server.serverNN.userName
> mail.server.serverNN.realuserName (if exists)
> mail.server.serverNN.hostname
> mail.server.serverNN.realhostname (if exists)
What will happen when pasword manger entry was deleted?
If problem is not caused by setup error, get protocol log and check what
happens, and attach the log file to this bug(do not paste large log data to this
bug).
See http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop for
protocol log.
Please do not forget to change
> set NSPR_LOG_MODULES=POP3:5 for POP3
> set NSPR_LOG_MODULES=IMAP:5 for IMAP
Please also note that log file is overlayed on restart.
By the way, many of login failures are user's setup error, mistyped login-id /
server-name / password, improper server settings and so on.
Check your account setting again.
Please be carefull on added space(s) in entered data.
At least two persons opened INVALID bug of login error in the past due to excess
space(s) in entered login-id which is caused by copy&paste from file or other field.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → INVALID
Sorry, you where right. I changed it to invallid.
(In reply to comment #1)
> login-id of mail-address-format had been WORKingFORME several years and is
> WORKingFORME on both Mozilla and Thunderbird.
>
> Since login-id is internaly used as a path in URI format, mail address format
> login-id is escaped often, for example, "@" in login-id is escaped by "%40" as
> you see.
> But if this is used for login, unescaping is automaticaly performed by Mozilla
> or Thunderbird if escaped.
> This is design, not a problem, and working well in my environment.
> In addition, Mozilla/Thunderbird seems to execute additional escaping of "." for
> username value of password manager.
> On my Mozilla, "." is also escaped by "%2E" in "Username" filed of password
> manager when site is "mailbox://my.server.name".
> But it is not problem because this "Username" is NOT login-id, instead only the
> key for accesing password manager entry.
> This is also current design, I think, and working well in my environment.
>
> > "Mail server <server> responded: <name> logon failed"
> Your server responded <name> only, although you say your login-id is
> <name>@domain.com.
> See prefs.js and check next entries.
> > mail.server.serverNN.userName
> > mail.server.serverNN.realuserName (if exists)
> > mail.server.serverNN.hostname
> > mail.server.serverNN.realhostname (if exists)
>
> What will happen when pasword manger entry was deleted?
>
> If problem is not caused by setup error, get protocol log and check what
> happens, and attach the log file to this bug(do not paste large log data to this
> bug).
> See http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop for
> protocol log.
> Please do not forget to change
> > set NSPR_LOG_MODULES=POP3:5 for POP3
> > set NSPR_LOG_MODULES=IMAP:5 for IMAP
> Please also note that log file is overlayed on restart.
>
> By the way, many of login failures are user's setup error, mistyped login-id /
> server-name / password, improper server settings and so on.
> Check your account setting again.
> Please be carefull on added space(s) in entered data.
> At least two persons opened INVALID bug of login error in the past due to excess
> space(s) in entered login-id which is caused by copy&paste from file or other
field.
>
>
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Description
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