Closed
Bug 274701
Opened 20 years ago
Closed 20 years ago
TB 1.0 crashes when sig file not migrated correctly
Categories
(Thunderbird :: Migration, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 254527
People
(Reporter: jstaerk, Assigned: mscott)
Details
(Keywords: crash)
Attachments
(5 files, 1 obsolete file)
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8a5) Gecko/20041121 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8a5) Gecko/20041121 When big accounts (7500 mails in inbox) are imported from seamonkey 1.8a5, tb will crash on any attempt to answer any mail in that account (no matter if imported or just received). It will also crash when clicking on edit|account settings. This does affect TB 1.0 in the german version for Linux as well as at least the english version. Of my 4 IMAP-Mailboxes only my default-mailbox (let's call it A), the only mailbox on my root server, is affected. I tried to switch default to mailbox B in seamonkey, delete ~/.thunderbird, start tb and imported from mozilla with the result that again it crashed on every attempt to answer on mail in mailbox A. In the next step I created a new Mailbox (lets call it C) on the server to see if it's related to the server but this mailbox imported fine, i.e. i could reply to the test message in C without crashing TB. My theory is that either the size of the mailbox or some special mails in that mailbox cause the problem because A is significantly bigger than C and has a greater variety of messages e.g. with german umlauts, special characters, attachments etc... Reproducible: Always Steps to Reproduce: 1.have a big imap account (my account) in seamonkey 1.8a5 2.delete ~/.thunderbird 3.launch thunderbird 4.migrate from mozilla 1.x 5.open the account, select any message 6.click on "reply" button 7.wait ~ half of a second for thunderbird to download the message to be quoted Actual Results: It crashes. Expected Results: It should have displayed a quoted message to compose the reply to the mail. crash on edit|account settings: in the german version the error message is ./run-mozilla.sh: line 159: 7785 Speicherzugriffsfehler "$prog" ${1+"$@"} in the english version the error message is ./run-mozilla.sh: line 159: 8001 Speicherzugriffsfehler "$prog" ${1+"$@"} crash on attempt to answer email: the german version crashes with ./run-mozilla.sh: line 159: 7783 Speicherzugriffsfehler "$prog" ${1+"$@"} (Speicherzugriffsfehler is Access Violation in english), the english version crashes at 8069 ./run-mozilla.sh: line 159: 8069 Speicherzugriffsfehler "$prog" ${1+"$@"}
Updated•20 years ago
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Keywords: crash
Summary: tb 1.0 crashes on any attempt to reply on mail when big accounts were migrated → TB 1.0 crashes on any attempt to reply on mail when big accounts were migrated
Comment 1•20 years ago
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are talback reports getting filed, or do you have a stack trace? I don't think the crash has to do with the size of number of messages in your INBOX though the special characters could conceivably be an issue...
(In reply to comment #1) > are talback reports getting filed, or do you have a stack trace? I don't think > the crash has to do with the size of number of messages in your INBOX though the > special characters could conceivably be an issue... I sent it as Incident ID TB2556895X@12/15/04 10:03, I can send this with the quality feedback agent but I it closes (crashes?) when I click on "Details", so I cant see the stack trace itself. I attached the error-out of "strace ./thunderbird" and hope that helps.
Comment 4•20 years ago
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ah, thx. Here's the relevant part of the stack trace. I've seen similar reports of issues with signature files...I'll try to find the bug. I think we ended up not being able to reproduce it. nsLocalFile::SetRelativeDescriptor() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/xpcom/io/nsLocalFileCommon.cpp, line 710] nsPrefBranch::GetComplexValue() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/modules/libpref/src/nsPrefBranch.cpp, line 65] NS_GetPersistentFile() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/base/util/nsMsgUtils.cpp, line 704] nsMsgIdentity::GetSignature() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/base/util/nsMsgIdentity.cpp, line 408] nsMsgCompose::ProcessSignature() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/compose/src/nsMsgCompose.cpp, line 3370] QuotingOutputStreamListener::OnStopRequest() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/compose/src/nsMsgCompose.cpp, line 761] nsStreamConverter::OnStopRequest() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/mime/src/nsStreamConverter.cpp, line 1084] nsImapCacheStreamListener::OnStopRequest() [/builds/tinderbox/thunderbird-aviarybranch/Linux_2.4.18-14_Clobber/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 430]
Comment 5•20 years ago
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can you attach or e-mail your prefs.js? I believe this problem has to do with the specification or location of your sig file (is it a sym link?)
(In reply to comment #5) > I believe this problem has to do with > the specification or location of your sig file (is it a sym link?) I can positively confirm that my sig file is the cause (of a part of the) of the problem. As a workaround, I rm'ed my ~/.thunderbird, disabled my sig, started TB and reimported my accounts. I can answer to E-Mails now! Anyway, clicking on edit|account settings still causes a crash, I just submitted TB2568244M. My sig is NOT a symlink, it's a plain text file called footer.txt which residues in /usr/local/mozilla/footer.txt. Every file in /usr/local/mozilla belongs to jstaerk:users and footer.txt does, too.
(seems to cause some trouble if not disabled in seamonkey before TB imports the accounts)
Reporter | ||
Comment 10•20 years ago
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the prefs.js I submitted before was from the installation directory, this one is from the ~/.thunderbird-dir
Attachment #168790 -
Attachment is obsolete: true
Reporter | ||
Comment 11•20 years ago
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after applying this patch to my prefs.js, i.e. deleting the path where my disabled footer was looked for, I can also click on edit|account settings without a crash
Assignee | ||
Updated•20 years ago
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Whiteboard: DUPEME
Updated•20 years ago
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Summary: TB 1.0 crashes on any attempt to reply on mail when big accounts were migrated → TB 1.0 crashes when sig file not migrated correctly
Comment 12•20 years ago
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*** This bug has been marked as a duplicate of 254527 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Whiteboard: DUPEME
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Description
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