274713 - Telewest.co.uk ebilling website's Sign In button does not work

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Alistair Phipps]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041207 Firefox/1.0 (Debian package 1.0-5)
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041207 Firefox/1.0 (Debian package 1.0-5)

https://ebill.telewest.co.uk/twebpp/Logon.jsp has a Sign In button.  Signing in
can be forced by pressing Return whilst in one of the text fields after
completing the form, but clicking the Sign In button does not work.  I think
there are a couple of reasons for this:
1) The button has an onSubmit ending with document.form1.submit(form1).  form1
is not defined, so the submit does not succeed.  This should be
document.form1.submit()
2) onSubmit calls setMode('Sign in').  setMode makes reference to the unset
variable ns, which causes the call to fail.  Additionally, even if ns were set,
setMode is trying to set the value of the non-existent element
document.form1.strSubmit.  The call to setMode needs to be removed.



Reproducible: Always

Steps to Reproduce:
1. Go to https://ebill.telewest.co.uk/twebpp/Logon.jsp
2. Enter an email address and 4-digit number
3. Click Sign In

Actual Results:  
Nothing happens

Expected Results:  
Form submitted

Forwarded this information to Telewest webmaster via contact form at
http://www.telewest.co.uk/forms/webmasterContact.htm

Comment 1

[Chris Lawson (gone)]

Looks like Telewest has been bought by Virgin. FIXED by death of original site.