274798 - When "header only" mail was moved to Junk by Junk filter, mail was deleted before additional(full) download, even though no option for automatic deletion is requested

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[t.w]

When the preference for an account is to only download headers, then this e-mail
goes to the junk inbox, and then you decide to download the whole message from
the server (from the junk inbox), this and some previous e-mails in the junk
inbox get lost (deleted!)

Comment 1

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #0)

(Q1) What is your Thuderbird version or build ID?
(Q2) What is "Junk inbox"?
     Mail folder named "Junk"? Or mail folder named "Inbox"?
(Q3) Do you enable "Leave Messages on server" option?
(Q4) If yes for (Q3), do you enable other options for deleting mails
     from server?
     - Option to delete mail from server when moved from Inbox to other folder
     - Option to delete mail from server after NN days from download
(Q5) Are there any retention period limitaion on your server?
     Are there any retention period setting/option on your mail server?
(Q6) Who moved the mail to Junk folder?
     - Junk control? Or Message filter?(Mark as Junk) Or you moved manually?
 
Can you attach your prefs.js entries for the account?
 - mail.identity.idMM.xxxxxxxx entries
 - mail.server.serverNN.xxxxxxx entries
Please replace your servername and your username by xxxx.yyyy.zzzz etc. before
attach for your privacy and security.

Comment 2

[t.w]

Q1: Version 1.0 (20041206)
Q2: mail folder named JUNK
Q3: NO
Q5: NO
Q6: Junk control

I don´t know which account it was. I keep trying to reproduce such a situation,
but I fail. Mark: there were some e-mails in the junk folder  before. I clicked
on "download" for a new e-mail, (there was its only header in the junk folder),
then instead of doing it, this header and two or three of the e-mails above
(earlier) desapeared from the junk folder.

Comment 3

[WADA:World Anti-bad-Duping Agency]

(Q7) Do you use "Global Inbox"?
(Q8) If yes, which is "Global Inbox", "Locla Folders" or specific account?

Comment 4

[WADA:World Anti-bad-Duping Agency]

Similar situation to Bug 249361.
This is test result in my testing of "Fetch header only" function in the past.
I think result on latest Mozilla/Thunderbord will be different because my test
was done half a year ago.

Comment 5

[WADA:World Anti-bad-Duping Agency]

Change summary for ease of search.
(Old)
Deletion of Junk-Mail
(New)
When "header only" mail was moved to Junk by Junk filter, mail was deleted
before additional(full) download, even though no option for automatic deletion
is requested

Comment 6

[t.w]

Q7: YES
Q8: Local Folders

Comment 7

[WADA:World Anti-bad-Duping Agency]

Bug 248742 is another bug of similar situation.

Comment 8

[WADA:World Anti-bad-Duping Agency]

Is your setting same as Bug 248742 Comment #6?
("Until I delete or move them from Inbox" is grayed out but checked)

Comment 9

[WADA:World Anti-bad-Duping Agency]

How about "For at most NN days" under unchecked "Leave Message on server"?
 (a) "For at most NN days" is greayed out or not
 (b) "For at most NN days" is checked or not
 (c) NN>0 is set, or NN=0 is set, or NN is blank

Comment 10

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 11

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.