275064 - "OS" field does not default to "MacOS X" when creating a bug on OS X

Status: VERIFIED FIXED

(bugzilla.mozilla.org :: General, defect, P3)

Description

[Uri Bernstein]

When submitting a new bug on Mac OS X, the "Platform" field correctly defaults
to "Macintosh", but the "OS" field defaults to "All". Before the upgrade, the OS
field used to default to "MacOS X", as it should.

Comment 1

[Dave Miller [:justdave]]

Gerv: this appears to related to the guided entry page?  Someone just mailed me
a screenshot, and the guided entry page has "Mac OS X 10.0" listed on it, when
the choice that's available is actually just "Mac OS X"

Maybe we need to rename something in our localconfig?

Comment 2

[Gervase Markham [:gerv]]

Actually, this isn't the guided page. Set your UA to:
Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107
and then visit:
https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox

You'll see:
Platform: Macintosh
OS:       All

This doesn't occur on my local test trunk installation. So it's an issue with
the interaction between the server-side OS detection in enter_bug.cgi and the
list of valid values for OS in bugzilla.mozilla.org's localconfig.

The OS detection code returns "Mac OS X 10.0" for any Mac OS. However, b.m.o.'s
localconfig only has the value "MacOS X" available. Because of this mismatch,
the field defaults to All.

To fix this in the short term, we probably need to hack b.m.o's copy of the
pickos() function in enter_bug.cgi to return "MacOS X" for Mac OS X browsers. In
the long term, we need to reconsider our entire approach here, because the
current system doesn't really allow for the easy removing of values...

Gerv

Comment 3

[Dave Miller [:justdave]]

(In reply to comment #2)
> In the long term, we need to reconsider our entire approach here, because the
> current system doesn't really allow for the easy removing of values...

bug 17453 is about to fix that.

But anyway, the mismatch makes this a mozilla.org-specific issue.

Comment 4

[Dave Miller [:justdave]]

*** Bug 275946 has been marked as a duplicate of this bug. ***

Comment 5

[Dave Miller [:justdave]]

*** Bug 276050 has been marked as a duplicate of this bug. ***

Comment 6

[Dave Miller [:justdave]]

*** Bug 278356 has been marked as a duplicate of this bug. ***

Comment 7

[Ben Slade]

(In reply to comment #2)
Right now, when I try to submit a bug from Mac OS X 10.3.7 using Moz 1.8a6,
bugzilla.mozilla.org shows me "Mac OS X 10.0" the version (not "All" as
mentioned in comment #2).  

When I submit the bug with the OS version "Mac OS X 10.0", bugzilla gives an error.

Comment 8

[Dave Miller [:justdave]]

*** Bug 282052 has been marked as a duplicate of this bug. ***

Comment 9

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

*** Bug 282603 has been marked as a duplicate of this bug. ***

Comment 10

[Joachim Noreiko]

> But anyway, the mismatch makes this a mozilla.org-specific issue.

does that mean this bug is reported in the wrong place?
What's the right place to report it?

Comment 11

[Max Waterman]

(In reply to comment #10)
> > But anyway, the mismatch makes this a mozilla.org-specific issue.
> 
> does that mean this bug is reported in the wrong place?
> What's the right place to report it?
> 
> 

IE What needs to be done to have this bug fixed?

Note that the default selection is 'Mac OS X 10.0' which is very restrictive,
and incorrect for most people. For example, I am now running Mac OS X 10.3.8,
which doesn't fall under 'Mac OS X 10.0'. IMO, 'Mac OS X 10.0' should be removed
since it is a subset of 'Mac OS X'.

Max.

Comment 12

[timeless]

how about some patience? justdave really wants to fix this and it is on his todo
list.

Comment 13

[Dave Miller [:justdave]]

OK, as a temporary fix, I've hacked the OS-detection code to return "MacOS X",
which is our existing OS entry for this.  I should have done that a while ago,
this is one of the most annoying bugs (I even use Mac OS X myself ;)

The long-term fix for this will be bug 167002.

Comment 14

[Ben Slade]

Attachment: imap trace file tail from Moz hang on mail exit event

Comment 15

[Ben Slade]

Comment on attachment 179199 [details]
imap trace file tail from Moz hang on mail exit event

Sorry, ignore the attachment I created.  I was on the wrong web page.

Comment 16

[Dave Miller [:justdave]]

Per comment 13, this was fixed in a short-term way.  The long term fix is a
separate bug (bug 167002)