275125 - unable to download ANY file (.pdf., .zip, etc) from a particular secure site.

Status: RESOLVED EXPIRED

(Core :: Networking: HTTP, defect)

Description

[Alan Hennessy]

Whenever I use Firefox (v1.0) to attempt a download of a file ('save link as...'
from any site within the above-named intranet, I receive the dialogue box 'The
link could not be saved.  The web page might have been moved or had its name
changed'.  However, this action IS POSSIBLE using MS Internet Explorer, without
restriction.  Therefore, I am forced to use IE whenever downloads from this
intranet site are required.  The Qantas intranet is accessed by my employee
random secure ID generator key (RSA).

If I access OTHER secure sites (other than Qantas), I have no problem with
downloads.  It appears to only affect the Qantas site.

Comment 1

[Daniel Veditz [:dveditz] (OOO: back Aug 26)]

Changing component assuming this is a core networking issue. If you've tested
with the Mozilla Suite and found that it works definitely let us know.

Not an exploit requiring security confidentiality, clearing flag.

Unable to confirm because the problem site requires a login. A log of browser
communication might help, see
http://www.mozilla.org/projects/netlib/http/http-debugging.html

Comment 2

[Christian :Biesinger (don't email me, ping me on IRC)]

it is possible that this is caused by a server not implementing HEAD - save link
target first sends a HEAD request. if this is indeed the case, then it was fixed
in the mozilla suite for 1.8.

Comment 3

[Boris Zbarsky [:bzbarsky]]

Yep, almost certainly a duplicate of bug 263698.  Reporter, can you test a
current trunk Mozilla suite nightly on this site, by any chance?

Comment 4

[R.K.Aa.]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6) Gecko/20050102

cant open my bank account transcripts in pdf format anymore *unless* i start
acrobat manually first. Then the pdf page will appear in the browser on next
request. If i close the manuallu opened acroread window, the browser also closes
its display. Very annoying. First acroread no longer worked as a plugin on linux
- now it doesnt work in XP either.

Yes, the plugin is there.
Yes, i tried to upgrade acrobat.

This worked not too long ago - less than a month.

Comment 5

[R.K.Aa.]

It worked sometime after nov 26th. 2004, when my previous bank statement was issued

Comment 6

[R.K.Aa.]

great... i restarted moz now, and afterwared moz no longer recignize pdf files
but asks what to do, suggesting to open them with acroread as helper app

Comment 7

[Boris Zbarsky [:bzbarsky]]

Christine, you're probably seeing a different bug... could you please file it
separately?  And if you have any more information on when your thing regressed,
that would be great.

Comment 8

[R.K.Aa.]

uninstalled acrobat upgrade to 6.0.2, uninstalled acrobat reader 6.0.1,
*installed* acrobat 7.0, restarted P, moz, now all works OK. Sorry for the spam.

Comment 9

[R.K.Aa.]

and what had happened was likely that i upgraded to acrobat 6.0.1 sometime after
nov 26th

Comment 10

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 11

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.