275212 - Installer overwrote a more current version of the software

Status: RESOLVED INVALID

(Thunderbird :: Installer, defect)

Description

[Larry L. Davis]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.2) Gecko/20040906
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.2) Gecko/20040906

I am running Suse 9.2 under KDE 3.30, in a dual boot environment with Windows XP
Pro. Two days ago I downloaded Thunderbird 1.0 from your website, installed it
and created two email accounts that I use. The program was working perfectly
until I tried to access it while in Firefox.

At that time, I was given a new account setup menu where I had to input all my
information again. Once I finished, I was running under .8 and all my emails
that had been downloaded under 1.0 were gone.

It seems that the installer should be smart enough to know there is a more
current version of the software already being used.

Reproducible: Didn't try

Steps to Reproduce:
1.Attempt to send an email in Firefox when you haven't done it before, and when
there is a newer version version available on the computer.
2.
3.

Actual Results:  
Already described above.

Expected Results:  
The installer should have searched the computer for any installed versions and
terminate the install if there is a newer version on the computer.

Comment 1

[Andrew Schultz]

1. there is no straightforward way to search your computer for an existing
installation.
2. some people want different versions installed simultaneously
3. I'm pretty sure you didn't overwrite anything (which was actually the problem).

You probably had Thunderbird 0.8 installed somewhere and installed Thunderbird
1.0 somewhere else.  But Firefox still only knew about Thunderbird 0.8, and so
opened it up.  It didn't understand what it saw in your profile directory and so
it started over.  Is that possible?  Are you sure 1.0 is gone?

Comment 2

[Mike Cowperthwaite]

Larry Davis, do you have a response to comment 1?

Comment 3

[Andrew Schultz]

Actually, Thunderbird is no longer distributed as an installer build on linux.

resolving INVALID -- not a bug