275412 - Crash when trying to view a Media Player file

Status: RESOLVED EXPIRED

(Core Graveyard :: Plug-ins, defect)

Description

[Tom Stohlman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910

The video clips at Comedy Central use the Media Player format.  Up to a few
weeks ago, they played just fine.  Now when I try to open, a Windows "Error
Report Form" appears and Mozilla crashes.



Reproducible: Always

Steps to Reproduce:
1.  Go to Comedy Central
2.  Click on a video from the "Videos" section.

Actual Results:  
3.  Separate window for viewing video appears.  The words "connecting" appear.
4.  Error report form comes up.
5.  Mozilla crashes and disappears after cancelling error report.


Expected Results:  
6. Video should have played.

Windows Media Videos work under Internet Explorer.

Some info from the crash report:
AppName: mozilla.exe	 AppVer: 1.7.20040.25472	 ModName: npswf32.dll ModVer:
6.0.79.0	 Offset: 00048f54
http://www.comedycentral.com/
10.00.00.3646

Comment 1

[Tom Stohlman]

Seems to be working as of 1/3/2005.  Perhaps the "premmercial" at the time was
causing the crash.

Tom Stohlman

Comment 2

[Tom Stohlman]

As of 1/11/2005, the bug has reappeared when I try to view videos on the Comedy
Central site.

Tom Stohlman

Comment 3

[simon annear]

Works for me using Mozilla 1.8a6 build 20050105 on Windows

Are you able to detail a video that is guaranteed to crash

Comment 4

[Tom Stohlman]

Not today, sorry.

I'm running Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3)
Gecko/20040910.  I tried the Comedy Central site today (3/16/2005) and had no
problems.

I can only conclude that when Comedy Central changes the "premecials" and the
video clips, they sometimes introduce crash-causing code to the video startup
sequence.  If crashing comes back (as it has in the past), I will report it again.

Thanks for taking a look at it.

Comment 5

[Tom Stohlman]

The problem's back today (3/23/2005) on the www.comedycentral.com site.  New
Premercial too!

Tom Stohlman

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.