275440 - Contacts Not Saved Properly

Status: RESOLVED EXPIRED

(Toolkit :: Form Manager, defect)

Description

[charlie]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Windows XP Professional Tablet Edition

When editing a contact's information when I click Save the tab icon shows
activity then the status bar goes to Done.  When I then click Back To Contacts I
see a warning message that my information has not been saved.  Cancelling and
Saving again results in the same thing.  If I say OK, I want to loose the
information I see a Jave Script error window.  When I reopen the contact the
information I added or changed is there so the change has occurred even though
the system says it hasn't.

When this occurs the added email information does not appear in gray in the
contact list next to the primary address.  And if I close Contacts and reopen it
all the updates have been lost.

This seems to be in intermittent problem.  Sometimes I have to close contacts a
couple of times before it will start working properly again.  Right now it is
working so I can't write down the error message to include here.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.