275818 - crash attempting to print a listing in Citibank Direct Access

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Robert Gelman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Printing generally ok, except right click on mouse doesn't include print option.
 The particular problem happened with attempting to print out a table of
transactions for my checking account.  Printer outpu consisted of 3 pages, none
of which was what I asked for, and it went into a permanent printing mode, not
stopping until I gave the stop printing instruction.  Then, computer said major
error.  I had to pull the plug to get the computer to turn off.  Other pages on
that website printed ok.  Today, I tried it again, and it was better, not perfect.

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. Log onto Citibank's Direct Access program.  Requires password.
2. Go to accounts, call for a particular account; in my case, checking.
3. Give print instruction (file, print).

Actual Results:  
Described in details, above.  Today, it actually printed, went to very bottom of
the first page of what should be a two page printout (0.25 inches from bottom,
only top half of last ine printed).  Second page not printed at all.  Went back
to  Internet Explorer, which worked fine, as usual.

Expected Results:  
Software should have printed out the full two page display.  

Sorry, I didn't copy the crash display, and it didn't crash today.  I've just
had Firefox for a few days. Still haven't tried to print a picture.

Comment 1

[Adam Hauner]

Robert Gelman: Could you provide Talkback incident ID? If not and you also
couldn't reproduce this bug, this bug report will be closed as WORKSFORME. Thanx
for testing Firefox and reporting bugs.

Comment 2

[Adam Hauner]

No response from reporter for several months, marking WFM.
Reporter: Please reopen this bug, if you could reproduce with recent build and
could provide Talkback incident ID.