275854 - download failure in Firefox 1.0PR and 1.0

Status: RESOLVED EXPIRED

(Core Graveyard :: Networking: FTP, defect)

Description

[hjoksch]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031020
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031020

I had used Firefox 1.0PR for several months without any problems.  Downloading
short as well as very long files worked, and the download manager worked
properly. A few days ago, when downloading - whether from a website, out of ATT
email, or via ftp began properly, and the download manager showed progress. 
When downloading was completed, usually the download manager did not show
"done", and the bar continued to move, though no data were transferred.
Sometimes it stopped and showed "done".  When leaving Firefox, I always got a
warning that the download would be cancelled.  No file was ever saved.  When I
tried immediately after that to download via Mozilla 1.5, the download worked
correctly.  So I downloaded today the current version 1.0 of Firefox.  I
selected the option that the download manager should open automatically when the
download began.  With this version of Firefox none of the downloads which I
tried did start at all, nor did the download manager appear.  When I called it
up, the entire window remained grey.  Again, afterwards, I could do all
downloads via Mozilla very quickly.

I normally have no other program running when I do a download.

Recently I installed the antivirus program F-Prot.  I think that was after I had
the problems with v.1.0PR.  No virus has been found by occasional scans.

No other programs were recently installed 



 

Reproducible: Always

Steps to Reproduce:
1.Open a web site
2.Click on a link
3.Start the download according to instructions 

Actual Results:  
With version 1.0PR, the download manager appeared and the download started, the
modem lights showed data receipt, and the download manager progress.  When the
data transfer had stopped, either
- the download manger showed "done" in a few cases
- the progress bar continued to scroll for soemtimes 20 minutes or more, until I
tried to leave the browser.
In both cases, when leaving the browser I got a warning that the download would
be cancelled.
Afterwords, the "downloaded" fiel was not on the HDD.

With v.1.0, I opened a web site, clicked on a download link, and followed
instruction to start the download.  Nothing happened.  There was no data
transfer via the modem, and the download managetr window did not appear.  When
opening the download manger window, everything was grey.

When leaving the browser, there was no warning.

Expected Results:  
With v. 1.0PR,  the download manager should have shown "done" shortly after the
data transfer had ended.  There should have been no warning when leaving the
browser.  The downloaded file should have been on the HDD in the directory
"downloads.

With v. 1.0, the download manager should have appeared, the download should have
started, and the download manager should have shown "done" shortly after
completion of the download.  There should have been no warning when leaving the
browser, and the downloaded file should have been in the directory "downloads".

Comment 1

[Boris Zbarsky [:bzbarsky]]

Does FProt have a TSR component?  If so, does disabling it help?

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.