276394 - All open Fifefox windows crash on closing Firefox embedded PDF file (Adobe Acrobat 6.0.0)

Status: RESOLVED DUPLICATE of bug 204017

(Firefox :: General, defect)

Description

[04ss1ys]

All open Fifefox windows crash on closing Firefox embedded PDF file

Comment 1

[Adam Hauner]

04ss1ys: Could you specify, what version of Firefox and Acrobat do you use?
Could you also provide Talkback incident ID of your crash?

Comment 2

[James Norris]

I'm seeing this in Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8b)
Gecko/20050118 Firefox/1.0+ (MOOX M3)

And apparently my girlfriend has been seeing this in 1.0 Final (official), also.

However, firefox doesn't crash, it just locks up. 

Comment 3

[Chris Matta]

This happens for me too.  It's not a full crash, just a lock up.  And only when
closing the tab/window the pdf is embeded in.  I'm using Acro 6 professional.

Comment 4

[David Jeffrey]

I see exactly the same behaviour. Firefox 1.0.1, Win XP (home edition(not
service pack 2), Adobe Reader V6.0.0.5/19/2003.

I can open a pdf file in Firefox OK, but any attempt to close it or use the back
button and get to the previous http causes FF to crash. I get an apologetic
message from Adobe saying it's sorry, it had to shut down.

Comment 5

[David Jeffrey]

Just made a test: if I open a pdf file on the desktop before trying anything
with Firefox, everything behaves normally. I can open and close pdf files in
Firefox with no problem. Even when I close the desktop Adobe file: the pdf
window in Firefox goes blank, but it can be closed as normal.

Is this a workaround?

Comment 6

[Pete Randall]

You can leave either of Acrobat or Reader open (with no docs open) and the
behaviour of FF is fine, however the second you close the Adobe exe, then when
you close the PDF window in FF it will lock up. Killing the browser will leave
an Acrobat.exe running under task manager that then ruins any attempts to use Adobe.

Comment 7

[Pete Randall]

Upgrading to Reader v7.0 seems to fix this issue too

Comment 8

[WADA:World Anti-bad-Duping Agency]

DUP of Bug 204017?

Comment 9

[WADA:World Anti-bad-Duping Agency]

Closing as DUP of Bug 204017.
If you will experinece hang or crash with Adobe Acrobat/Reader 7.0.x, see meta Bug 337271 and all bugs for Adobe Acrobat/Reader 7.0.x in dependency tree of Bug 337271 ( https://bugzilla.mozilla.org/showdependencytree.cgi?id=336184 ), then add comment to appropriate bug report, please. 


*** This bug has been marked as a duplicate of 204017 ***