276502 - cannot download/install extensions

Status: RESOLVED WORKSFORME

(Toolkit :: Add-ons Manager, defect)

Description

[ms. maesie]

i just downloaded the latest version of Firefox and am unable to download or
install any extension while using this browser.

Comment 1

[Matthias Versen [:Matti]]

for example which extension ?

Comment 2

[ms. maesie]

(In reply to comment #1)
> for example which extension ?

actually i can't install ANY of them.  i was able to download the newest version
of 'add bookmark here' by going to the creators website, but i can't click &
install anything directly from mozillas page.

Comment 3

[Nickolay_Ponomarev]

1) Does anything happen? (any message boxes?)
2) Tried waiting for a minute?
3) What is your UA string? (Help > About)

Comment 4

[Bob Schuchman]

I can install extensions from the extensions mirror at
http://www.extensionsmirror.nl but not from ftp.mozilla.org

Comment 5

[wmealing]

I think i'm getting the same issue.

Red Hat Enterprise Linux 4: firefox-1.0.2-1.4.1

Click on extensions, install confirmation dialog box appears.
Counts down, click install.

New window appears, with no "contents" where I would expect an extension to appear.

I am trying to install the firefox extension "scrapbook", although problem seems
to affect all plugins.

[e-mail]

Comment 6

[rlktest]

Downloaded 1.04. Can no longer download extensions. Get "not a valid
installation program" error, no matter what new extension I choose. Running Win
XP Home.

Comment 7

[Alex Eng]

(BFT June 28/05) Also reproduced under Firefox 1.0+
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8b2) Gecko/20050628 Firefox/1.0+

Bug 264653 also discusses this problem, albeit on Linux.  Possible duplicate?

Comment 8

[Alex Eng]

Upon further testing, I find that sometimes it works, sometimes it does not. 
Example:

In addons.mozilla.org, attempt to download Outlook 2003 silver 1.0.1.  No
response when clicking install link.  Clicking it again would bring up the
download dialog box, which is not the expected behaviour.  It asks if you want
to run it (with whatever program is associated with .jar files), or save it to disk.

Then attempted to download Classic Winstripe 1.1.3.  This time an alert box
appears, asking if you want to install this theme.  This is the expected
behaviour.  Downloading and installation proceeds as normal.

There doesn't appear to be any differences in the links between the two themes;
both refer to jar files.
Outlook silver:
http://ftp.mozilla.org/pub/mozilla.org/themes/outlook_2003_silver/outlook_2003_silver-1.0.1-fx.jar
Classic Winstripe:
http://ftp.mozilla.org/pub/mozilla.org/themes/classic_winstripe/classic_winstripe-1.1.3-fx.jar

Comment 9

[Alex Eng]

Another update.  Clicking the install link for the Outlook 2003 Silver theme one
more time finally downloaded and installed it.  (This is still in the same
Firefox test session as the past 2 comments; i.e. Firefox was not exited,
restarted or crashed.)

It appears that the jar file itself was downloaded, but the entry in the theme
manager didn't appear until the successful attempt at installation.

Comment 10

[Owen Rubin]

I too am having this problem. I receive a message in a bar at the top that says "Software installation is currently disabled. Click Edit Options... to enable it and try again." I press EDIT OPTIONS and am taken to Firefox options.  There is NO  option for Software installation, I checked all tabs. The closest, the one that say Warn on install is NOT clicked on.

NOTE: This is happening on a Macintosh OS-X system now, not on a PC

Comment 11

[Robert Strong (they/them - no direct email)]

(In reply to comment #10)
Owen - what you are describing is bug 310737 and not this bug. There are instructions in bug 310737 for you to re-enable installation.

Comment 12

[Robert Strong (they/them - no direct email)]

ms. maesie, are you still experiencing this bug with Firefox 1.5?

Comment 13

[Kevin Bahrt]

If you have session saver installed, disable it, restart firefox and try it from there.  All of my extension functions work when I have session saver turned off.

Comment 14

[Robert Strong (they/them - no direct email)]

No response and this is WFM