276608 - rogers.com - require Netscape 4.1.6+ or IE

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Hubert Figuiere [:hub]]

rogers.com require Netscape 4.1.6+ or IE, but Mozilla is not supported.

The effect is that in the web-page to change address for billing for the
cell-phone service, there is no field for Province and Post Code

The JavaScript error detected is:

Error: document.getElementById("provLbl") has no properties
Source File: 

https://www.boutiquerogers.com/Customercare/CustomerCareOptions/UpdateBi
llingInfo.asp?shopperID=hfiguiere&option=bill
Line: 808


If you need to contact rogers.com for that, the tech support case number is
KMM8986513V10661L0KM

This problem occur with FireFox 1.0 and Epiphany (Gecko Based).

Comment 1

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Comment 2

[Chris Lawson (gone)]

I don't see the error from comment 0 any more, and the site appears to work fine in both Firefox 2 and Camino trunk. FIXED.