276794 - netaddress.com - some on-line e-mail functions won't work with Firefox

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Marc Ament]

Features are:
1.  In writing e-mail, attaching files (function won't work)
2.  In writing e-mail, font options don't appear

This is recent correspondence on the subject with usa.net:
  
   	
Date: 	Sat, 01 Jan 2005 03:28:40 PM PST
From: 	Keri F. <[e-mail]>   
To: 	[e-mail]
Cc: 	[e-mail]
Subject: 	Re: Support Ticket Has Been Entered (266784/mc) <<#67868-169373#>>
   	
   	

Hello Marc,

This is Keri with USA.NET Technical Support. I am writing in response to your
recent inquiry.

Unfortunately, this is not an issue that we directly support and we are unable
to assist you in this matter. Mozilla Firefox does not work properly with
USA.NET email accounts. We would suggest using Internet Explorer or Netscape.

We apologize for any inconvenience and thank you for your understanding.

If you need further assistance please feel free to contact us at:
800-448-4374 (Domestic)
303-876-4019 (International)
(e-mail) [e-mail].

Thank you for using USA.NET!

Sincerely,

Keri F.
Technical Support
USA.NET Inc.

--- Original Message ---
From: <[e-mail]>
Received: 01/01/2005 09:43am Mountain Standard Time (GMT - 7:00 )
To: <[e-mail]>
Subject: Support Ticket Has Been Entered (266784/mc)

Marc Ament, [e-mail], 559-674-5420, AltEmail: [e-mail]
I can't get this feature to work right in Mozilla Firefox 1.0; I have to go to
IE but I don't want to. Is there a way around this? Also, fonts come out blah

------ Please do not remove your unique tracking number! ------
<<#67868-169373#>>

Comment 1

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Reporter, when you file a TE bug, please follow the reporting guidelines.

Comment 2

[Chris Lawson (gone)]

I highly doubt this is still an issue three years later and I don't think it's worthwhile keeping this bug open to find out. INCOMPLETE, since I don't want to assume it was fixed (though I suspect it has been).