276837 - FireFox reports server error trying to load Thunderbird help file.

Status: RESOLVED EXPIRED

(Thunderbird :: Help Documentation, defect)

Description

[Dave]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

The crash type is "location cannot be read".  Giving IE6 the same URL, I get a
404 error the address bar has the following (bad) URL:
http://texturizer.net/thunderbird/<NOSCRIPT><META%20HTTP-EQUIV=REFRESH%20CONTENT=

Reproducible: Always

Steps to Reproduce:
1.  Call up help from the menu of Thunderbird or
2.  Select the "Thunderbird help" link on
http://www.mozilla.org/products/thunderbird/
3.

Actual Results:  
FireFox 1.0 crashes


Unable, as using FireFox to generate this.  If you can't reproduce the problem,
get back to me and I'll e-mail you screenshots of the crash.

Comment 1

[Oliver Klee]

Dave, could you post a Talkback ID of the crash? Thanks!

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.