277398 - freemail.de / web.de asks for mail password repeatedly

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[BlackSkaven]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

I'm asked for the e-mail account password several times per session. It only
occurs with accounts at "freemail.de"/"web.de". This does happen with both
Mozilla Thunderbird and Netscape. I guess it is some restriction by web.de as
it's also not allowed to fetch new mails again within 15 minutes after the last
one via POP3. It would be nice if I didn't have to reenter my password when I
have accidentally tried to get new mails and get the web.de error.


Reproducible: Always

Steps to Reproduce:
1. Set up an E-Mail.Account at http://www.freemail.de/
2. Make Thunderbird check regularly for new mail within 10 minutes via POP


Actual Results:  
I get the message "enter your password" after some time again.

Expected Results:  
Not asking for the password again

Comment 1

[OstGote!]

(In reply to comment #0)
> Mozilla Thunderbird and Netscape. I guess it is some restriction by web.de as
> it's also not allowed to fetch new mails again within 15 minutes after the last
> one via POP3. It would be nice if I didn't have to reenter my password when I
> have accidentally tried to get new mails and get the web.de error.

AFAIK if an error occurs the password is reset and you'll be prompted for it. I
don't know on which errors this happens. So be sure to set the interval to a
value > 15 min for email checking.

Comment 2

[Markus Faßbender]

You could save your password and then tb will never ask you again. Also you
should check for mails every 15 minutes not every 10 because of the restriction
of web.de

Comment 3

[BlackSkaven]

Thanks for the comments. :)

I wish that Thunderbird would just ignore those "bogus" errors though ...
As this happens if you're are clicking on "get new messages" by accident as 
well.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.