User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 You can shop around on www.pb.com and add stuff to your cart. But as soon as you go to checkout, you get the error on the URL listed above. It begins: "For your protection, Pitney Bowes requires that 128-bit browser encryption be used for all transactions occurring in our online store. We also highly recommend the use of Microsoft Internet Explorer for all transactions." This is strange because it suggests that any browser with 128-bit encryption would work and that IE is only "recommended", but this is not the case. Reproducible: Always Steps to Reproduce: 1. Go to http://www.pb.com/ 2. Click on Online Store 3. Add anything to your cart 4. Click [Proceed to Checkout] button. Actual Results: Get this page: http://www.pb.com/cgi-bin/pb.dll/jsp/supplies/shopcart/pbrs128bitencryption.jsp For your protection, Pitney Bowes requires that 128-bit browser encryption be used for all transactions occurring in our online store. We also highly recommend the use of Microsoft Internet Explorer for all transactions. If you are viewing this page, we have detected that your browser does not support 128-bit encryption. To easily upgrade your browser, please take one of the following courses of action: Your best option is to upgrade to the latest version of Internet Explorer. You can accomplish this by visiting the Internet Explorer homepage on Microsoft's site: http://www.microsoft.com/windows/ie/default.asp If you have Internet Explorer version 5.01 or earlier, you can also upgrade to 128-bit encryption by visiting the following link and downloading the file appropriate for your operating system: http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp Once you have finished installation, please return to our store homepage at http://www.pb.com/supplies and re-enter your desired purchases. Once you reach our checkout process you will be able to move through smoothly and securely.We apologize for any inconvenience and sincerely thank you for your business. Expected Results: Should be able to checkout just fine, since Firefox has 128-bit encryption.
Conforming summary to TFM item 10 at http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new Reporter, when you file a TE bug, please follow the reporting guidelines.
Got the following response from PB: "The Pitney Bowes websites are engineered to work with the latest versions of Internet Explorer and it is not recommended to use any other type of browser. Pitney Bowes has no plans to change the design of our sites to allow other browser access. This is due to the fact that, statistically speaking, only about five percent of our customers, worldwide, utilize any other brothers. I apologize for any inconvenience. If you have any further questions please let me know. Sincerely, Carla, Pitney Bowes Online Support Team"
I don't have an account there, but I was able to add things to my account and click the checkout button (which sent me to the account signup page) without any problems. Sounds FIXED to me.