277534 - crashed while trying to access the "help" url from Thunderbird.

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Ruth Mather]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6) Gecko/20050107 Firefox/1.0+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6) Gecko/20050107 Firefox/1.0+

I tried to access "Mozilla Thunderbird Help" from the Help menu of Thunderbird
version 0.8 (20040913)when I got the message "Firefox must close....."  It then
wanted to send a "Quality Feedback" incident.  Apparently this cannot be done as
it is still sitting in my taskbar trying to send itself.  I could not get the
URL of the Thunderbird help site before the browser crashed.

Reproducible: Always

Steps to Reproduce:
1.Open "Thunderbird" version 0.8 (20040913)
2.Click on "Help"
3.Click on "Mozilla Thunderbird Help"

Actual Results:  
Firefox opened.  It tried to access the url.  A message box came up that said in
part "Firefox must close...."  

Expected Results:  
Finished loading the site.

I don't know & if I try to crash it again, I'll have to do this all over again.

Comment 1

[Frank Wein [:mcsmurf]]

Can you try updating to Thunderbird 1.0 and see if this still occours?

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.