Quit whilst downloading large IMAP mail causes process to continue running

RESOLVED INVALID

Status

Thunderbird
General
--
critical
RESOLVED INVALID
13 years ago
8 years ago

People

(Reporter: David Mytton, Assigned: Scott MacGregor)

Tracking

({hang})

x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [ZoneAlarm Firewall incompatible])

Attachments

(1 attachment)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Whilst downloading a large IMAP message (that takes more than a few seconds), if
you quit TB, the application window closes but the process is still running. If
you try and open TB again, the window partly appears but does not fully - it
just hangs. This can only be resolved by manually terminating the process.

Reproducible: Always

Steps to Reproduce:
1. Start downloadng large IMAP message
2. Quit application by clicking X top right corner
3. Process thunderbird.exe still running

Actual Results:  
Window closed but process is still running

Expected Results:  
The software should have completed terminated.

No actual crash. Windows XP Home SP2. Using standard theme.
(Reporter)

Comment 1

13 years ago
Using version version 1.0 (20041206). May be related to #275521
Keywords: hang
Version: unspecified → 1.0

Comment 2

13 years ago
are you downloading over a slow connection? How long did you wait to see if the
process is terminated?
(Reporter)

Comment 3

13 years ago
I'm downloading over broadband 512/256. I can wait indefinately - it doesn't
seem to ever terminate.
(Reporter)

Comment 4

13 years ago
Created attachment 170750 [details]
Screenshot of process

After doing the reproduction for
https://bugzilla.mozilla.org/show_bug.cgi?id=275521#c3 this bug resurfaced. I
quit the application and the process was still running. I took a screenshot of
this.
(Reporter)

Comment 5

13 years ago
This is no longer a problem. Was determined to be the fault of ZoneAlarm Firewall.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → INVALID

Updated

8 years ago
Whiteboard: [ZoneAlarm Firewall incompatible]
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