277897 - unable to send mail via smtp ssl

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Mike Small]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Thunderbird version 1.0 (20041206)

Had TB 1.0 working well using both authenticated ssl smtp and unauthenticated
smtp servers. Recent password change on an authenticated smtp server and since
then been unable to send any mail via authenitcated ssl smtp method. Get pop-up
dialogue repeatedly requesting password. Entering corrent password, but pop-up
keeps occuring. Problem occurs on 2 seperate PCs one running windows XP, other
running W2k. Had tried using same settings in outlook express and there is no
problem sending mail. I have created a log of smtp activity if that is of any help.

Reproducible: Always

Steps to Reproduce:
1. try to send mail
2.
3.

Actual Results:  
repeated requests for password, despite entering correct password

Expected Results:  
mail should be sent, and correct password saved in password manager

Comment 1

[Mike Small]

Attachment: smtp log

Comment 2

[Mike Small]

notice someone has changed the status on this from critical to major. I would
consider it fairly critical, as it renders TB unusable if your only access to
smtp is via authenticated ssl connection. I am having to revert to outlook
express on my PC at work.

Comment 3

[Doug Wright]

Mike - see https://bugzilla.mozilla.org/page.cgi?id=fields.html#severity for
bugzilla definitions of severity.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.