277979 - globeinvestor.com - I believe that this site uses faulty javascript which doesn't work in FF.

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[wbradley]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

This is a very interactive site which provides portfolio management for do it
yourself investors.  Some of the sub-menus in the porfolio management work in IE
but not in FF.  I complained, and their response was:

Subject: 	RE: Globeinvestor.com Help Desk
Date: 	Tue, 11 Jan 2005 09:09:50 -0500
From: 	Globeinvestor <[e-mail]>
To: 	<[e-mail]>


Dear Wayne,
 
Thank you for your e-mail.  Unfortunately, we do not support the Firefox
browser at this time.  I apologize for any inconvenience.
 
Should you have any further questions, please do not hesitate to contact
me.

 
Sincerely,
Joanne - [e-mail]
www.globeinvestor.com



Reproducible: Always

Steps to Reproduce:
1.create a portfolio
2.none of the options under "updating your portfolio" work.
3.

Actual Results:  
nothing - submenus which can be accessed in IE do not appear

Expected Results:  
A submenu should appear and be selectable.

This is a major internet site for Canadian investors.

Comment 1

[wbradley]

Attachment: a jpg screen shot from IE showing the submenu that FF doesn't display

Comment 2

[wbradley]

Attachment: properties of the link

Comment 3

[wbradley]

Although they insist that they won't support FF, they did fix the above problem.
 Close this specific fault please.  I will conduct further exploration of this site.