Closed
Bug 278198
Opened 20 years ago
Closed 14 years ago
1.8a6 prevents me from forwarding mail to news
Categories
(SeaMonkey :: MailNews: Account Configuration, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: t.rother, Unassigned)
Details
Attachments
(2 files)
The 1.8a6 version has a new "feature" or warning dialog which blocks the forwarding from mail to news. It is no longer possible to forward a mail, which was received on an imap account, into a newsgroup on another account of the same Mozilla installation/profile. While there may be technical reasons for that: If this kind of "blocking" remains in Mozilla and the following Thunderbird versions, it would make these applications USELESS for larger number of our users here! We use both mail and news for daily team communication here, users have an imap and a nntp account in there profiles. Forwarding of mail to news or news to mail and any kind of mixed mail/news communication (like a news reply which is also cc'ed via mail or a forward of a news message inta another newsgroup plus cc. to a mail adress) is absolutely common here. Such kind of blocking would be a MAJOR regression and a severe loss of functionality for the Moz. Suite and Thunderbird! I would really recommend you all to re-think this decision. If there are technical issues for this, we should think about a way to solve these problems. But please, do NOT just "downsize" such a major fuctionality of Mozilla/Thunderbird Mail/News! Bye, Thommie
Updated•20 years ago
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Severity: blocker → normal
Summary: 1.8a6 prevents me from forwarding mail to news!! → 1.8a6 prevents me from forwarding mail to news
Reporter | ||
Comment 1•20 years ago
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Sorry, but I raised the severity again.
Severity: normal → critical
Comment 2•20 years ago
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This "feature" has been intentionally introduced in bug 234186. The simple solution and correct way is Forward, select News identity and fill destination group in. Now it sends.
Comment 3•20 years ago
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Also, you may be running into bug 228593 (which Christian might want to push a bit before his patch is celebrating its first birthday ;-) ).
Reporter | ||
Comment 4•20 years ago
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Hm, ok, but: I mark a received IMAP or POP message. On the right mouse click menu, there is only "Forward". This opens the message in a Compose window. The message is attached (either inline or attachment) and I can add some text. Same functionality is shown with the Forward button on top. Then I select "Newsgroup" as the label for the receipient header and enter the name of the newsgroup. If I use the menu on top, there is "Message, Forward" (or Ctrl-L) and "Message, Forward as [Inline], [Attachment]". All of them direct me to the same Compose window (I also think that, concerning the Forward and Forward as..., options, one of them is unneccessary from a useability standpoint) This is how it worked before, without any problems, from old Netscape 4x times up to moz. 1.6 (see my previous discussion with David on the problem with "mixed mail/news headers" in Bug 239982. This bug is still present and I feel it came up soon after the introduction of "multiple identities"). Never before there was a need to enter BOTH the newsgroup address AND, simultaneously, manually change the sender (!) identity from the mail to the news account. I do understand the discussion in 234186 from the technical point of view. But, concerning useability, having much more user action steps than before is really a big, big loss of functionality. We use NNTP newsgroups for our internal communication here. Our users always need to be able to forward a received mail to a newsgroup if they want to (but not by accident). Same goes for any kind of mixed recipients (e.g. sending to a mail adress plus to a newsgroup, both done with one message composition). Therefore I think this is a really critical issue and we need a better solution.
Comment 5•20 years ago
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Does the error message tell you that you need to switch identities? Could we automatically switch the identity based on the newsgroup picked? I.e., find the news account with that newsgroup and set the identity to the default identity for that account, iff the current identity isn't associated with that news account?
Comment 6•20 years ago
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(In reply to comment #5) > Does the error message tell you that you need to switch identities? No, it just reads "This account only supports email recipients. Continuing will ignore newsgroups." > Could we automatically switch the identity based on the newsgroup picked? > I.e., find the news account with that newsgroup and set the identity to the > default identity for that account, iff the current identity isn't associated > with that news account? I think we've a bug on that elsewhere.
Reporter | ||
Comment 7•20 years ago
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Note that the automatic switch to another identity which "fits" is the way how KMail in KDE handles this.
Reporter | ||
Comment 8•20 years ago
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Hi, any news on this issue? What are the next steps? I think the functionality to forward mail->news and send messages to "mixed" recipients needs to be solved/enhanced soon, as described in #5 und #6. Especially if post-1.8.6 code is merged into the thunderbird 1.1 release process. From the end user perspective, the current "blocking/info" implemented through the patch in Bug 234186 would be a fatal loss of useability for users that use both mail and newsgroup accounts for intensive communication. Thommie
Reporter | ||
Comment 9•19 years ago
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Even after a manual switch of the identity (from the newsserver to the imap server identity), it is NOT possible to forward a message which was received in a newsgroup to another user via mail. See the error message in attachment.
Reporter | ||
Comment 10•19 years ago
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Reporter | ||
Comment 11•19 years ago
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Comment 12•19 years ago
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I second the original reporters request: sending messages to a mail recipient AND newsgroup simultanously is a highly desired feature also for me. btw: why is this bug unconfirmed??? At least it is a RFE resp a 'please don't regress beyond netscape 4.x' request ;-)
Comment 13•19 years ago
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just found a possible solution: an occasionally occuring connection error to IMAP or news server might be handled with too big delay by the client (more than 2 minutes)? Thommie, can you confirm?
Comment 14•19 years ago
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still digging further into this... part or the problem seems to be sending simultaneously mail & news to servers requiring identification. this needs technical resolution (as proposed in comment#5) or will result in slight usability regression when having to send the same message twice. Nevertheless this should be addressed, because usability for me is a major point. The second part of the problem is described in #comment 13: the very delayed error handling in case of 'inappropriate' (but in older mozilla versions perfectly working) posting to different servers with different identities. This should be eliminated ASAP. Eventually a new bug with approp summary should be opened or the summary should be changed in this bug.
Updated•19 years ago
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Version: unspecified → Trunk
Comment 15•19 years ago
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Status --> New Valid bug report. Other than that, I'm going to leave the summary unchanged due to lack of "hard data" on what cause this problem.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Updated•19 years ago
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Assignee: sspitzer → mail
Comment 16•19 years ago
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Thunderbird 1.0.2: Making use of the 'mutliple identities' feature allows (at least in my case) the following workaround (when sending a message simultaneously to newsgroup and mail recipients: 0) Compose your mail aimed at heterogenous recipients; set your identity to be appropriate for the *news* server 1) open the smtp server connection by manually polling for new mails (in my case sending mails requires pop/imap before smtp) 2) send your mail Thus, everything seems to go smooth. So from my point of view the appropriate sequence of + identifying against the mail connection + sending mails + identifying against the news connection + sending news + identifying against the imap connection + storing a copy of sent mails to the sent folder turns out to be critical problem. When setting the identity to be appropriate for the mail server in Step 0, the connection seems to brake often (although not always, but I can't figure out, when it does and when it does not) and the transaction is not completed - at least not fully, as sometimes the message *is* sent through one of the channels, but not through the other.
Updated•15 years ago
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Severity: critical → normal
Reporter | ||
Updated•14 years ago
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Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
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Description
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