278520 - Printing: problems with spacing and line wraps

Status: RESOLVED EXPIRED

(Core :: Printing: Output, defect)

Description

[Tobias Muhlhofer]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041111 Firefox/1.0
Build Identifier: From "About Thunderbird": version 1.0 (20041206)

Take a look at the attached .ps generated when I printed an e-mail to file. The
hard copy looks exactly the same.

My printer is an hp5510 and I use the hpijs OfficeJet5500 series driver, under
Fedora 3, if any of that info is relevant. Haven't encountered this problem in
any other application, so I'm submitting here rather than in the hpijs bugs.

Reproducible: Always

Steps to Reproduce:
1.Print an e-mail
2.
3.

Actual Results:  
Problems with line wrapping and with the spacing of colored text (e.g. hyperlinks)

Expected Results:  
Printed correctly.

Comment 1

[Tobias Muhlhofer]

Attachment: E-mail printed to file

Notice how the plain text lines spill off the page and the blue hyperlinks in
plain text are printed over the rest of the text.

Comment 2

[Andrew Schultz]

Attachment: screenshot

it looks ok to me.  This is a screenshot from ggv 2.6.0 (w/ ghostscript 7.07). 
How does it look in ggv for you?

Also, if you save the file to HTML and then print (from the browser), does it
look ok?

Comment 3

[Tobias Muhlhofer]

Attachment: Screenshot of image open in ggv

Here it is open with Gnome Ghostview 2.8.0. And as I said, it also prints this
way on paper.

Comment 4

[Tobias Muhlhofer]

Attachment: Screenshot of e-mail in ggv no. 2

This one was done saving the message to html, opening in firefox, and then
printing to file and opening in ggv. Looks the same on paper.

Comment 5

[Andrew Schultz]

==> printing

Comment 6

[Kenneth Herron]

Tobias, sorry for not getting back to you sooner on this. The postscript file
you attached displays properly for me. I suspect you have a problem with the
ghostscript installation on your Fc2 system. For some reason it's scaling the
courier font (used for the body of the message) too large, so the lines of text
are extending too far to the right. The URLs are overprinting because they're
positioned and drawn separately from the surrounding text.

You're seeing this when printing because your printer doesn't have native
postscript support, so your printing software is calling ghostscript to render
the print job.

Comment 7

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 8

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.