Closed Bug 278866 Opened 20 years ago Closed 20 years ago

All open browser windows closed at once, when I closed a single, non-responsive browser window.

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: jesimkin, Assigned: bugzilla)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Dear Sir or Madame,
May this find you well. I have had the following crash occur several times;
(a) I may have 10 different brower screens open (e.g., e-Bay, US Treasury
Department, etc.)
(b) a screen becomes "non-responsive", i.e., something happens such that a
server "goes down", so I can't complete my transaction
(c) Using Alt-Control-Delete - to open "Task Manager" to see a list of all
programs/windows, -I select the non-responsive Firefox Window, and hit "End Task".
(d) When I close it, all other Firefox windows also close, even those that are
working perfectly.

This is hugely disruptive. I am not an engineer, so have no clue, as to why
closing one window via "Task Manager" shuts down all others, when closing a
browser with the bottom-of-screen list, does not shut down all others.


Reproducible: Always

Steps to Reproduce:
1.Open up several browser windows, and connect to other sites, e.g., e-Bay, etc.
2.Hit Alt-Control-Delete to access Task Manager
3. Select a browser window
4. Hit "End Task" to close that window
5. All other open browser windows should instantly close.

Actual Results:  
My blood pressure went up into four digits, as I had to re-connect to about 15
different websites.

Expected Results:  
It should have shut-down the single, non-responsive window, and left the others
alone.

I had open: MS Word and Excel (Office 1997); Adobe Acrobat 5.0, WordPerfect 10,
and juno e-mail. This 4-year-old computer has 1 Gig of Ram, so there's plenty of
processing power. After the automatic shut-down of all browser windows, I can
immediately re-open new windows, without having to re-start the computer.
Sorry, have to mark this invalid.
You kill the process, but all windows run in the same process. 

The same thing happens when you have an unresponsive Word Document. Killing the
Winword.exe process takes down ALL your word documents.... :-\

If you can narrow down the cause of your crashes though, then we could avoid the
crash in the first place.

If you find out how to reproduce your crash, please file a report?
That's right.
-->invalid
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → INVALID
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