279418 - eTrust Antivirus log viewer does not work with browser open

Status: VERIFIED INVALID

(Firefox :: General, defect)

Description

[cwjk82]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

After I did an antivirus scan I pulled up Mozilla Firefox. I then relized that I
did not view the log and pulled the antivirus back up and it froze when I tried
clicking into the log viewer. I then closed the browser and did another virus
scan and found an open error (that's what eTrust called it). The pathway is:
C:\Windows\ApplicationData/Mozilla\Firefox\Profiles\7o7u3n57.default\parent.lock

I tried doing this 3 times and froze all the times.


Reproducible: Always

Steps to Reproduce:
1. Open Mozilla Firefox
2. Launch eTrust Antivirus
3. Go into Log Viewer


Actual Results:  
It freezes everytime and I have to exit the program with Control+Alt+Delete. The
program then says Not Responding and I have to end the task.

Expected Results:  
I was expecting the product to let me view the log viewer.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

This is a problem with the eTrust Log Viewer, not with Firefox. Firefox uses
that file to indicate that the program is in use. If the log viewer cannot deal
with a file that is in use, then you should probably contact eTrust about the issue.

Comment 2

[Matthias Versen [:Matti]]

verified invalid / bug in the "log viewer"