279572 - Only ONE account gets imported from Outlook Express

Status: RESOLVED EXPIRED

(Thunderbird :: Migration, defect)

Description

[Emilio Trampuz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When I installed Thunderbird and asked for all my data to be imported from
Outlook Express, only one of my acocunts was imported.  I actually have 4 active
accounts. Three of them were completely ignored during the installation process.

Reproducible: Always




File this one under "Unpleasant surprises".  Not a deal breaker, since I could
relatively easily re-create my other 3 accounts.  But, it does immediately make
it clear that the transition to Thunderbird would not be smooth.  This was later
confirmed, when I ran into all kinds of problems with the Address Book (problems
reported separately). 

If you want more people to switch to Thunderbird, the transition should not be
so painful.

Comment 1

[Jaroslaw Rafa]

Do you mean one ACCOUNT or one IDENTITY?
When I had multiple ACCOUNTS configured in OE, but under one IDENTITY, all of
them were imported.
But when I did create multiple IDENTITIES in OE, only one identity gets imported!

Comment 2

[Doug Wright]

If you really meant accounts not identities, please reopen.

*** This bug has been marked as a duplicate of 187734 ***

Comment 3

[Emilio Trampuz]

(In reply to comment #1)
> Do you mean one ACCOUNT or one IDENTITY?

Yes, I meant ACCOUNT.  I only have one identity.  But I have 4 different 
accounts (4 different email addresses) under that same identity. Only ONE of 
these accounts (the one I use most often) got transferred successfully to 
Thunderbird.  The others were all ignored -- as if they didn't even exist.

Please do not CLOSE these bug reports unless they have really been resolved. 
This one is NOT resolved.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.