279585 - jobcentreplus.gov.uk - The site doesn't show the options to choose from.

Status: RESOLVED DUPLICATE of bug 231353

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Jord van der Elst]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b) Gecko/20050113
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b) Gecko/20050113

The choose from boxes in steps 1 to 4 on this site are blank. Checking the
source of the page, there's definitely text there. It also renders perfectly in
Internet Explorer 6. 

Upon reloading the page, using reload, the page hangs halfway through the
download, cuts off boxes, doesn't show completely. It does this on Mozilla 1.7.5
and 1.8b. 

I suspect a problem with XHTML/XSL/CSS, as when I debug using "Use XBL-based
form control" all of the XSL boxes render completely wrong (all moving to the
lefthand side of the screen, stacking themselves on top of eachother, no space
between them)

Reproducible: Always

Steps to Reproduce:
1. goto http://www.jobcentreplus.gov.uk/cms.asp?Page=/Home/Customers/Searchforajob
2. steps 1 to 4 are empty.

Actual Results:  
Steps 1 to 4 are empty, nothing to choose from, clicking "in the wild" doesn't
activate anything either. 

Expected Results:  
Steps 1 to 4 should have drop-down lists with options in them. 

Pressing Reload on the site, breaks the download of the site at near 95% or
loads nothing at all, whitescreen at Done.

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

It's because of this:

Error: group has no properties
Source File: http://www.sp6.jobcentreplus.gov.uk/Internet/JavaScript/JGTT.js
Line: 16

Comment 2

[Jord van der Elst]

Ok, so I need to ask at the site for them to program it correctly, or can I
solve it in another way? (Bar using IE, that defies the use of Mozilla)

Comment 3

[Darton Williams]

Attachment: Javascript code snippet using document.getElementById() properly

(In reply to comment #2)
> Ok, so I need to ask at the site for them to program it correctly, or can I
> solve it in another way? (Bar using IE, that defies the use of Mozilla)
This looks like a compatibility issue with the website. If I take a code
snippet from the website and try running it locally, I get the same error
(group has no properties). The reason is the select elements have no ID
attributes, only names. Why any browser would allow getElementById to look up
an element using the NAME attribute is beyond me. If I change the NAME attr to
ID, it works as expected. See attachment.

Comment 4

[Boris Zbarsky [:bzbarsky]]

> Why any browser would allow getElementById to look up an element using the NAME
> attribute

Because it's name is IE.... ;)

Jorden, you do indeed want to contact the site about this problem.  Note that it
should be broken in Safari and Opera too, not just Mozilla.

Comment 5

[Bernard Alleysson]

*** This bug has been marked as a duplicate of 231353 ***