Firefox will not print adobe PDFs from within a tab




13 years ago
13 years ago


(Reporter: Sasha Smiljanic, Assigned: Blake Ross)


Firefox Tracking Flags

(Not tracked)




13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When I first install firefox and adobe acrobat I am able to view PDFs from the
web within firefox and print.  

I continue to use my PC and then lose the ability to print PDFs from firefox.  A
re-install of adobe acrobat sometimes helps, but the problem is quick to return.  

Reproducible: Always

Steps to Reproduce:
1. Download a PDF from any website (I am using adobe acrobat 6.0 professional)
2. view pdf within firefox
3. print pdf using the print button on the adobe tool bar

Actual Results:  
a printing dialog box appears (very breifly) and dissappears and then nothing

Expected Results:  
the pdf is meant to be printed

I can save the pdf OK from the acrobat tool bar within firefox to disk OK and
then open it directly with acrobat and print from there OK.

therefor printing from acrobat is OK, printing from firefox is OK, just unable
to print pdfs from within firefox

Comment 1

13 years ago
Hey Sasha, maybe a flakey printer driver?!?  I don't see this problem using the
combination you've described (except that I'm on XP).

Comment 2

13 years ago
Still have not figured out why it will not print within my setup. Thought I had
tracked down the problem but not yet.

The problem exists for all of my printers (except when printing pdf to a pdf!)

Will post back if I find what is wrong.

thanks for looking into it.


Comment 3

13 years ago
It appears this problem is somehow network related.  Using the exact same
softwrae and similar PC hardware at home, everything works OK.

Some else has been able to recreate a similar problem using mozilla and acrobat
here on the corporate network.

So the problem appears to be (mozilla/firefox) - pdf - network printing  (might
be over IP related - not sure)

Comment 4

13 years ago
Upgrading to adobe acrobat professional 7.0 has rectified the problem.

Believe it was associated with network print server configuration in that it did
not work well with firefox/mozilla and acrobat 6.0.

Something local IT people will need to address.

thanks all for your time.
Last Resolved: 13 years ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.