279775 - Entire Thunderbird user data vanished (address book, all folders/files, all accounts, etc.)

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Napol]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Suddenly, Thunderbird tarts with the wizard for "New account setup" as if a new
install.
The entire user data files and all application parameters vanished.
Checked for virus, spies and other "niceties". None detected.


Reproducible: Always

Steps to Reproduce:
1. It happenned and is still here.
2. Have not touched the Mozilla Thunderbird folder in the Program Files. Can
send it to you if deemed neccessary.
3.

Actual Results:  
Nothing has been done. The "crime scene" remains untouched.

Expected Results:  
Thunderbird should start-up to its usual operational state.

No crash message or warning of any kind was issued by the OS.
Another dirty trick from dear Bill Gates?

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.