279885 - web site not found/ no connection

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Whit]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02

I have installed Firefox. I am able to pull up websites on IE and Netscape, but
when I try to pull up a web site using FireFox it says that the site cannot be
found. I have cable moodem. I have set my connections to "direct connection to
the internet" and "auto detect connection" with the same result.

Reproducible: Always

Steps to Reproduce:
1.Bring up browser
2.Enter a URL in the window
3.push enter

Actual Results:  
www.<what ever site>.com could not be found

Expected Results:  
web site would come up

I have checked in both direct and auto-dect. IE and Netscape work fine. I have
cable modem connected through a network card.

Comment 1

[OstGote!]

Please check if you have to use a proxy in FF. Look in Netscape 7 at Edit -
Preferences - Advanced - Proxies. Do you have any firewall installed which could
block internet access for Firefox?

Comment 2

[David Parker]

Attachment: MS XP Network connections diagnostic

Comment 3

[David Parker]

I'm having the sample problem with a cable modem also.
Firefox was working for me but suddenly stopped after installing MS Office 
2003.
But that could be a coincdence.

Comment 4

[OstGote!]

(In reply to comment #2)
> Created an attachment (id=176813) [edit]

Fine, an attachment that only MSIE can read.

Please wait with further comments for YOUR problem until the reporter clarifies
the report. Your problem can be different.  

Comment 5

[riv0run]

Using Firefox 1.0.6
At the following location, get consistent error message when attempting to
retrieve PDF files: "Not Found The requested URL /Documents\Press_Releases\Press
Release - Comment on Medicare Part B Reductions.pdf was not found on this server."
http://psakids.com/Documents%5CPress_Releases%5CPress%20Release%20-%20Comment%20on%20Medicare%20Part%20B%20Reductions.pdf

However, using IE, there is no problem getting the files. 

Comment 6

[OstGote!]

(In reply to comment #5)
> At the following location, get consistent [404] error message when attempting
to retrieve PDF files: [...]
>
http://psakids.com/Documents%5CPress_Releases%5CPress%20Release%20-%20Comment%20on%20Medicare%20Part%20B%20Reductions.pdf
> 
> However, using IE, there is no problem getting the files. 
> 

Replace all the "%5C" with "/" and the URL works. The links on this page have
typos, it uses the "\" aka %5C instead of the real "/". IE fixes such wrong path
because it assumes that \ means / (which is not always correct). This would be a
TEch Evang bug for the site psakids.com. 

Comment 7

[Ryuichi KUBUKI]

WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050909
Firefox/1.6a1