Closed Bug 279892 Opened 20 years ago Closed 20 years ago

Cannot send mail

Categories

(Thunderbird :: Account Manager, defect)

x86
Windows 2000
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: spam, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; de-DE; rv:1.7.5) Gecko/20041122 Firefox/1.0
Build Identifier: Version 1.0 (20041206)

my username on the server is not the same as the emailname:
I entered in server-settings the correct username for the account, but it tries
to connect with the emailname.
e.g.:
Username: xx77xx
Emailname: yy88yy@server-name.de

now every time I try to send a mail, it tries to connect to the server with
yy88yy instaed of xx77xx. Result is, that I can't send a Mail.

Reproducible: Always

Steps to Reproduce:
1. set up account
2. write mail
3. send mail
4. see failure of send

Actual Results:  
can not send mail

Expected Results:  
send mail
(In reply to comment #0)
> I entered in server-settings the correct username for the account
Read thru next FAQ, then check all of your SMTP related settings and check which
definition is used.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Multiple_SMTP_Servers
See also http://kb.mozillazine.org/Thunderbird_:_FAQs for other FAQs.

If and only if all of your setting are really correct and problem still remains,
get protocol log and attach log file to this bug(don't paste long data.)
See http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#smtp for
protocol log.
Do not forget to change "protocol:5" to "SMTP:5" for SMTP.
Please note that log file is overlayed on restart. 
André, does your problem still remain?
no response from reporter --> WFM
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
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