Closed Bug 279915 Opened 20 years ago Closed 19 years ago

English Windows XP Installer File will not run after downloading it

Categories

(Firefox :: Installer, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: victor, Assigned: bugs)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

After downloading the English Windows XP Installer file from the FireFox website
(http://www.mozilla.org/products/firefox/) I experience an error when trying to
run the installer file. The file downloaded as: Firefox Setup 1.0 exe on to my
desktop. After the file completed downloading, I double clicked on the installer
file icon which was on my desktop which results in the following:

A small dialog window pops up with the title: 7-Zip in the window bar. Inside
the window it reads: Unspecified error and there is an 'OK' button immediately
below that. Clicking the 'OK' button closes the window and nothing else happens.

I have tried downloading the file several times and have restarted my computer
between downloads and still experience the same problem. 

Reproducible: Always

Steps to Reproduce:
1. Visit http://www.mozilla.org/products/firefox/ and click on the Download Now
link in the upper right hand corner (if you are using a Windows XP machine).
2. Download the file to the desktop.
3. Double click on the installer file after it finishes downloading

Actual Results:  
I get a small dialog window with and 'Unspecified Error' and an OK button. It
reads 7-Zip in the title bar of the window.

Expected Results:  
The installation process should have started.
Seems the file is corrupt. Could you please post the size and CRC or so for that
file?
-> no reply

Reporter, If you can reproduce your reported Error in the latest
milestone or a recent (no more than 3 days old) nightly build, then feel free to
re-open.


WFM Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b3) Gecko/20050711
Firefox/1.0+ and Firefox 1.0.4

Resolved as WFM
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
QA Contact: bugzilla → installer
You need to log in before you can comment on or make changes to this bug.