279920 - won't download headers and display articles for alt.os.citrix

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Michael A. Romig]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: version 1.0 (20041206)

You can consistantly attempt to subscribe to alt.os.citrix.  It will stop
downloading headers during the download and stall out.  Only the articles can be
downloaded matching the downloaded headers; but all the newer articles never get
downloaded because the header download fails to pull all of the available
article headers.  This is not a high volume group with a relatively small number
of available downloaded headers.

It is not the NNTP server as all articles are available with pine, and directly
on the server.

Thunderbird reports the newest message for the group is 9/24/2003, but the server:

$ telnet news.giganews.com 119
Trying 216.196.97.131...
Connected to news.giganews.com.
Escape character is '^]'.
200 News.GigaNews.Com
group alt.os.citrix
211 5530 30980 36509 alt.os.citrix
head 36509
221 36509 <[e-mail]>
Path:
border1.nntp.dca.giganews.com!nntp.giganews.com!newsread.com!news-xfer.newsread.com!postnews.google.com!not-for-mail
From: [e-mail] (fegume)
Newsgroups: alt.os.citrix
Subject: How to Change a first Server Name Metaframe
Date: 26 Jan 2005 08:33:04 -0800
Organization: http://groups.google.com
Lines: 2
Message-ID: <[e-mail]>
NNTP-Posting-Host: 217.11.114.66
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1106757185 15656 127.0.0.1 (26 Jan 2005 16:33:05 GMT)
X-Complaints-To: [e-mail]
NNTP-Posting-Date: Wed, 26 Jan 2005 16:33:05 +0000 (UTC)
Xref: number1.nntp.dca.giganews.com alt.os.citrix:36509


Reproducible: Always

Steps to Reproduce:
1.subscribe to alt.os.citrix
2.get new articles
3.look in the pane

Actual Results:  
It doesn't complete the download of the headers, and when you click on the pane,
only a limited number of articles are available to view.

Expected Results:  
Should have successfully downloaded all of the headers and showed them as
available in the message pane.

This is a problem rendering a basic low volume text newsgroup.  This puts the
basic rendering of all groups into suspect; as TB may not be downloading all of
the headers.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Michael A. Romig]

This problem occured with multiple text groups.  I suspect the reason it still
exists as a bug this late in the game is because no one uses this application
for real news reading.  I know I immediately switched back to Agent.  Still
needs to be fixed.  The bug is very easy to duplicate.  It just means this app
really can't be used as a news reader with any reliability.  I'll not fight the
autoresolv, like I said, I just quit using the program.  Might I suggest yall
disable this functionality from the build if you are committed to not fixing it.
 It just makes the product look bad.

Multiple people in my company confirmed the problem as a known issue.

Comment 3

[Wayne Mery (:wsmwk)]

Michael, what results did you get with thunderbird v2?

Comment 4

[David :Bienvenu]

FWIW, I tried that newsgroup just now and all headers downloaded fine, as far as I can tell, including one from this morning.

Comment 5

[Joshua Cranmer [:jcranmer]]

Wayne asked a question for reconfirmation with recent builds, to which David replied with a WFM; no one has since contradicted him for the past 9 months, so marking as RESO INCO.

If you dispute this resolution or file a new bug, please also file as Core -> Networking: News.