Closed Bug 280307 Opened 20 years ago Closed 20 years ago

Add links to #firefox and #thunderbird to Mozilla Support page

Categories

(www.mozilla.org :: General, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: svl-bmo, Assigned: fantasai.bugs)

References

()

Details

Attachments

(2 files, 5 obsolete files)

Firefox and Thunderbird users have a better chance having product specific questions answered in the #firefox and #thunderbird channels than in the general #mozillazine channel. The Mozilla Support page should link to those two channels as well, so we won't have to keep redirecting them from #mozillazine. (As mentioned in #documentation.)
Could you suggest the appropriate wording changes?
Attached patch proposed fix (obsolete) — Splinter Review
Personally, I'd like to see the Real-time Chat section boosted above Newsgroups as for most users, the MoZine Forums and IRC are the first two options they consider. The wording in the attached patch seems a bit rough. So I'm going to take a stab at it. Revised patch in a moment.
Attached patch Revised Patch (obsolete) — Splinter Review
Here's my attempt at it. Dropped "moznet" and attempted to make it clearer what the channels are about and for which app. (not sure if the average user correctly interprets IRC channel topics based on their names based on the # of people needing to be ushered on a daily basis.)
Also linkified "as an extension" to addons.mozilla.org to make it easier for end-users to install Chatzilla if they need it. :-)
Attached patch better revision (obsolete) — Splinter Review
AFAIK, every regular there calls it moznet. Also, removed previous proposal's word duplication.
Looks fine to me. :-) yeah, moznet is what the server regulars would know it as, but this page is end-user/newbie targetted.
Attachment #172832 - Attachment is obsolete: true
Attachment #172828 - Attachment is obsolete: true
Attachment #172828 - Attachment is obsolete: false
Attached patch still better revision (obsolete) — Splinter Review
Attachment #172828 - Attachment is obsolete: true
Attachment #172835 - Attachment is obsolete: true
(In reply to comment #3) > Personally, I'd like to see the Real-time Chat section boosted above > Newsgroups as for most users, the MoZine Forums and IRC are the first two > options they consider. ++ (with apologies for the spam: blame MrMazda wanting me to go and post here to show that I concur.) :P
Comment on attachment 172836 [details] [diff] [review] still better revision I'd take out the <abbr>, though.
Attachment #172836 - Flags: review+
Attached patch Revised Text, moved (obsolete) — Splinter Review
This moves the text above newsgroups (per Comment #9) and removed the abbr (per Comment #10).
Attachment #174998 - Flags: review?(fantasai.bugs)
Comment on attachment 174998 [details] [diff] [review] Revised Text, moved Comments: - Keep it as IRC client, not IRC product. - Put parentheses around the Chatzilla sentence. - Put back the link to IRC help I'm not sure if we should be moving the chat section above the newsgroup section.
Attachment #174998 - Flags: review?(fantasai.bugs) → review-
Addresses review comments in Comment #12. This one leaves the section moved above newsgroups.
Attachment #174998 - Attachment is obsolete: true
Attachment #177242 - Flags: review?(fantasai.bugs)
Same patch as above, without the section being moved. Take your pick. :-) Also, fantasai, if you would check in whichever patch you approve of, thanks. :-)
Attachment #172836 - Attachment is obsolete: true
Attachment #177243 - Flags: review?(fantasai.bugs)
Attachment #177242 - Flags: review?(fantasai.bugs) → review-
Attachment #177243 - Flags: review?(fantasai.bugs) → review+
fix checked in, thanks.
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
Product: mozilla.org → Websites
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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