280311 - retrieved mail not showing up in Thunderbird after long term use

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Jamie Band]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla Thunderbird version 0.8 (20040913) Windows XP SP2

A bizzare problem whereby mail retrieved from a POP3 account is not showing up
in Thunderbird. When I click Send and Receive, the Thunderbird indicates that
its downloading mail. After the mail is retrieved, the task tray icon reports
that x no. of messages were retrieved successfully. This correlates with the
number of incoming messages shown in my ISP's web mail client. The messages
simply do not appear in Thunderbird. Furthermore, the message do not appear to
be removed from the server's incoming message queue (i.e. the messages are still
visible in the in my ISP's web mail) 


Reproducible: Couldn't Reproduce

Steps to Reproduce:




Problem did not occur when I initially started using Thunderbird. Expect this
bug occurs when using Thunderbird over the long term. I have been using
Thunderbird for a few months and I have over 1000 messages. I cannot reproduce
this problem from a clean install, however, it occurs consistently now whenever
I click send and receive. In its current state, Thunderbird is unuseable.

Comment 1

[Rob Allen]

I've seen this on my wife's copy of Thunderbird. The Inbox text in the left hand
pane is bold and shows one unread message, however there is no new message
highlighted in the right hand list of emails. If she changes the "filter"
dropdown from "all" to "unread", it displays the unread message in the list.

Now, when she reads the message and sets the filter back to "all", the message
has disappeared again and she can only see it if she puts the filter to "Recent
Mail".

It seems to have started recently is extremely annoying for her. She receives a
reasonably high volume of mail (say 10 per day) but deletes her mail regularly,
so there's only about 100 items of mail in Thunderbird at any one time.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.