280362 - Program will not load after install

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[D Rose]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Build Identifier: Newest ver Firefox

Both Newest ver Firefox and Thunderbird Mail will not load after installation. 
Initial install shows working program, second time loading and thereafter will 
respond with an hourglass on arrow icon (desktop) after a few seconds, then 
nothing. Microsoft Outlook works most of the time, often Internet Explorer will 
not load either. After much prompting IE will run. Attempts to reinstall will 
have odd results. Reinstall program claims Firefox is running, but task manager 
will indicate no program running. Reinstall will fail to stop Firefox and 
freeze screen, sometimes. ReBooting will sometimes clear Firefox and it will 
reinstall with working program, second attempt to load Firefox or Thunderbird 
will fail to load after a few seconds showing hourglass on desktop icon.
Using IBM clone P3 1GHz with W2K Professional, lots of ROM/RAM memory and about 
60 Gigs of space on 2 HDrives. Using new Hayes external 56K modem. When IE runs 
it runs without problems. IE seems to fail to load only after Firefox is on the 
system. Anxious to use both programs, not a fan of Bill Gates. Help.

Reproducible: Always

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.